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Hello iuman, Sorry I was on vacation and did not read your last message! Do you still need help with this? If not, what finally resolved the issue?

Hi, Can you provide more details on the Call flow? For example, does the callerid problem occur only when the incoming call is transferred to the non-IP phone on a "Forward No Answer". OR does it happen when the IP phone user performs a supervised transfer? Also, what is the...

Good luck boodox!

Hi, Have you verified that SQL replication has been working successfully between the publisher and subscriber? One simple test may be to check in the Network configuration of the IP phones (on a 7960, hit Settings --> Network Configuration ---> Check if the primary Call Manager shows up as...

Hi, From your description, I understand that all you want to do is a "Call Forward No Answer" to an external number. Is this accurate? If yes, then try these steps: 1) Create a route pattern (for example 9.@) and assign it to a gateway for routing external calls. Verify that you...

Hello Candyman, I am new to the Avaya stuff, so I am not sure if this helps. I use the Avaya Site Administration Tool (ASA) and to connect to the switch, I use port 5023.

Hello Prabath, I would like more details on your problem. Based oh your descripton, it appears that the progress IE value is not being sent correctly during the call setup from the 1750 back to the PBX. This may cause the no ringback problem. What is the connection type (is it PRI?). Now...