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We had this problem with Nortle PBX's and there was no way around it. If the called party had forwarded their phone directly to voice mail (using call forwarding variable), the PBX would send the call to VM as if it were a direct call from the mailbox owner, instead of a call forwarded to VM...

I've been retired for a year, so my memory is foggy, but here is a general summary that may help you get started. When I did this type of thing, I set procomm up, using the waitfor or when command, to check for a certain phrase to come back from the Octel platform. Then I'd use the Procomm...

I'm retired and working on memory that's a year old, so bear with me. Generally, you have to have the correct paging sequence assigned to your mailbox profile. As the mailbox user, you can then turn your outcall notification on, and set up your paging schedule. I think this is done from Menu 4...

I'm not familiar with the VM systems, but on the Avaya systems you have to build pager sequences to allow your voice mail system to interact with the paging system. You then have to assign a paging sequence to the mailbox profile, activate outcall notification on the mailbox, and program the...

The RS232 link had lots to do with this, I think. I've never used the FLT-N cards, so I don't know how they interface with the RS232 link. If your link is not working, I doubt the MWI commands are getting to the PBX. Also, I believe you should have a station configured on the PBX at the number...

I worked with Octel systems for quite a while before I retired, so I may be able to help. When you say part of the pages are not received by the same pager, what exactly do you mean? Are some pages received and others not received? Or, is part of the number you have programmed to appear in the...

It may be easier to import the file into a word processor or database package and sort it there. In Microsoft Word, you can go to the Table menu, choose Sort, and then sort by paragraphs, assuming each entry is read as a separte line. In Access, you can import a text file, assign a primary key...