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Some of the replies here made me ask more questions about the CICS software and my supplier asked for the S/W version and WI version etc. to look into that being an issue. They (my supplier) said that some releases of CICS software could cause such a problem as I am having. They will also be...

I appreciate these responses, I did not realize that only the software was on the pcmcia card. I do not have another software card to try replacing, but I'm sure if the problem persists after the cabinet is replaced my supplier will send me one to try. Is NRU a software program? How/Where do...

This ICS system currently has a problem that causes all of the active conversations to be dropped simultaneously but the system does not reset. The user just gets an internal dial tone back in their ear, and they have to try multiple times to get an outside line again. I replaced the line card...

That is a good idea. I hadn't thought of doing that. I will try it and post the results here.

I have DN 210 that has a mailbox assigned to it. If this extension is chosen directly during the AA messages then I would like it to go to this mailbox after 3 rings. But, I also have a selection on my CCR tree that I would like to setup so it rings extension 210 but if no answer then it...

I was planning to use a pioneer cd changer that is not being used right now as the music source. My question is can a device such as this be used as it only has RCA outputs on the back and no headphone output or volume control? If not what is a good device to use if we simply want to use CD's...

Thanks so much for the info. I do have a Flash 4.0 and I did appreciate the humor! Why not? So if I am interpreting your example right path 21 is actually path 1 from the sub menu 2. This should be pretty easy then.

When using a CCR Tree instead of the AA prompt, can extensions still be dialed directly? How does that work if there is an option 2 in the CCR Tree and the DN's all begin with 2? Also I see that you can add a Menu Point to the first level, but the book says nothing about setting up paths under...