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I have an option 61c that the cores have been split. In load 135 there is a 'shadow' command but it is not working. Can anyone explain why/help me with this. Thank you.

Are you saying that in an ACD que environment a call on hold can listen to a message through a RAN recording?

I have a user that is wanting to know if I can put a repeating (RAN) message to people calling her #. She wants the message to be specific only to her DN because it is the main line for people calling for wharehouse products and they want "advertising" to customers when they are put on...

never mind, I think I found what was missing in Ld 86... had to specify how many fsns table would be allowed, was set to zero.

I am trying to build a table to block any numbers made to a specific country code, and when I went to build the fsns in ld 87 I get err code, when I try to reply to the FSI prompt, esn 209 "FSNS head table does not exist." I can't seem to find anything in my books about this 'head...

When working with the butt set to test the analog lines we did not hear any distinct buzzing, but the problem was only noticeable on digital lines. So what we did is move the COT and DID (two QPC450 cards, and one QPC449 card) cards off of the shelf, LSC 1.0.1, 1.0.2, 1.0.3. Once we had moved...

Thanks, I will do this and see what happens.

yes these are ground start trunks.

I'm new to this forum so this is a work in progress. Digital phones only get a buzz from specific incoming ananlog trunks. We have tried swapping out the card (QPC449A)that has the affected RM's, but problem does not follow card. tried swapping out the buffer card for that shelf and still no...