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Hi, I had the same problem and what David says is correct, but you also have to run cstop then go into the registry and rename "HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\BrightStor ARCServe Backup\Base\TapeEngine" to .old When you restart (cstart) it will re-create the key and you should...

Hi, I have installed the premium agent onto our Exchange servers. I have setup a job to backup document level backups. These work fine on a full backup on Friday but fail on the incremental backups (mon-thu). The only error message produced is: AW9621 04/02/2008 07:31:57 PM 13203 1004...

Do you have a separate job for each day to tell it to go to different FSD's ie, a Job to go to H:\A and the other days to go to H:\B, H:\C and H:\D ? or does it just append to H:\A ? do all of the FSD's in Group0 get used ?

Hi eclidad, how do you get your jobs to write to more than one FSD if they are in the same group ? Why not setup one FSD as the same directory on the drive, this will save you having to swap them out.

Hi, Thanks David for your reply. I talked to CA and they said you can only have one FSD per group, as, when I setup more than one FSD in a group it would only write to one and not span over to the others. I told CA that this is a limitation of the product as to me the definition of group is...

Hi, I am setting up 6 backup jobs (1 job for Exchange, 1 job for SQL dumps, 1 job for File Servers, 1 for a Peoplesoft DB, 1 for Small servers and 1 for backup of other servers) using GFS differential. I will be keeping the weekly full backups on disk for 13 days and the differential backups...

What is the maximum number of LUNs on a SAN NT or W2K can see, without any special software

Hi, I am trying to get some info out of NDS as a report. I want to get the location class object. I have used NDSrpt which has all sorts of object classes to search for but not the location class. Does anyone know of a product that can get this information for me. cheers, JJ

Try going into Novell Client Properties, Protocol Preference and make sure IPX is the preferred protocol. Also make sure your network card is not set to autosense and is set to the same setting as the port on the switch. cheers JJ