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Norstargirl, Thanks. If this is all that the OPERATOR password does, then I am OK with leaving it as the default. I'm still not sure how to change it away from the default, but it doesn't appear to be a high-security issue. Dave

Yet another password question ... what is the Operator password good for? We have an Operator mailbox that belongs to a real person who has voice mail defined (meaning that if you ring that extension internally, you get that person's voicemail). Because they are the Operator, their extension...

Thanks west coaster ... will do. Dave

The version is StarTalk 2.0.4L. Dave

> You may also want to disable the general delevery > mailbox if you will not have anyone checking messages on > it. you can do this by logging on to feature 9 8 3 then > press 6 and change the option for Gen Delivery: to No. I would like to try this to see if I just get the operator...

Thanks, redhawkfla, this worked perfectly! Much appreciated, Dave

We just had a change in personnel, and we want to reset our Norstar passwords for security reasons. I have reset the sys coordinator and operator passwords, using the straightforward procedure found elsewhere in this Forum. My question is, how do I set them to something other than the default...

I have checked the Forum and the FAQs and can't find this answer. What I am trying to do is to change the behavior of CCR so when a user presses 0 or stays on the line, they get the operator's voice mail if the operator isn't there. This would be instead of what seems to be the default...