I'm having the same problem off and on with my BrightStor v9 installation on NetWare 5.1 sp6. I have version 7 working tho and never get that error. You have to add the name and IP on both the servers hosts file and the workstations hosts file.
If I get a resolution to my v9 problem, I will...
To get ARCserve 7 to see the "Alerts WS" make sure you have (both the WS and the Server) their ips and names in the host files of each other. Ping my name to make sure its working. Then on the WS side, go into the client and you will find a section to enter keywords to report on...
Help... I've been with constant contact with CAI tech support for about 2 weeks now. About 1/2 of the time I ASTOP BS on my NetWare 5.1 sp6 server, it abends the server. I've reinstalled BS 9 and installed the 9.01 patch to no avail. ALSO, sometimes I can't connect the manager to the server...
From what I remember back with ArcServe 6.1, I had the job print out the summary but it had to print it to a netware queue. I stopped this years ago, when we moved to pure IP printing.
The ALERT function came out for Netware with ARCserveIT version 7. I have mine installed onto an XP box, so...
We've verified the speeds and duplex settings in the past and (per their techs) had to remove auto negotiation from the switches and cards and lower them to 100 1/2 duplex. The ARCServe servers would just "drop" the target servers mid backup for no reason. We don't have the NWAgent...
I'm currently running two servers both NetWare versions on NetWare 5.1. 100MB 1/2 Duplex (because of CAIs problem at full duplex)
==ARCServeIT 6.6
PowerEdge Server 4300 (1GB RAM)
PowerVault 130T
==BrightStore 7.0
PowerEdge Server 4100/200 (512MBS ram)
PowerVault 120T
GroupWise agents being...
It sounds like ARCserveIT is waiting for that initial job to acknowledge that it is complete. Possibly since the Tape device isn't on the compatability listing, the tape device can't send the "all clear" sign to the software????
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