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hi i am tasked to look into vlan to secured my network. however the vlan have some IP to the production server. this is still not secured. anyone hv any good approach to have private secured vlan (need to connect to selective production server) for visitor? thks

Hi guys, Anyone happen to have some good reading material for understanding ESN/CDP/AC1n2 etc etc. Thanks.

I know. But you chose not to ask :)

Hi, There is a parameter TDNS in LD23. The NTP description is not clear. Wonder if anyone can advise when to use "YES" and when to use "NO" in layman term. ======== Here is NTP description. "No" is the default value TDNS-NO : DNIS number is not an original...

Hi, How many level of password in Nortel PABX? Are there higher level of password than Level 1 and Level 2? Does Nortel have a super password to all PABX? Will there is a possibility to telnet into PABX via MAX IP address? How can it be acheive? Thanks.

Hi, In Nortel, there is a 4sec delay setting which will default the call to ACD (DFDN in CDN) if the host did not response to the call or route the call within 4sec. Nortel claimed that the 4sec parameter cannot be changed. But I am hearing from alternate source that that 4sec timing can be...

Hi, In Nortel, there is a 4sec delay setting which will default the call to ACD (DFDN in CDN) if the host did not response to the call or route the call within 4sec. Nortel claimed that the 4sec parameter cannot be changed. But I am hearing from alternate source that that 4sec timing can be...

Hi, Anyone using Mlink 5B (verion 5.05)? What is the different between 5B and 5C? Genesys claimed that 5B have performance issue and recommend my site to upgrade to 5C. But 5C is EOL. Pls advise. Thanks.

Hi guys, I am using Mlink version 5.05 (application version 6.03). Is it M-Link 5, 5A, 5B, or 5C? What shld be the exact version and application version for 5C? Does anyone use Nortel with Genesys? Hope someone can help. Thanks.

Thanks Jesse. You are right. I am using thinkpad T23 and couldn't sync with the internal modem. Thanks for your advice.

Hi, I am using xtalk software on my notebook. However, I realise that software does not support notebook internal modem. It only allow to interface with COM1. Hence I need to buy a external modem. Even if it does allow to change com number, but it still does not work with internal notebook...

Thanks. I am sorry but I do not understand. Can you make it more layman? Thanks,

Our existing PABX rel 22.43, together with Mlink 5.05, does not support DTMF feature. Why? Is it due to release version (if yes, which release support it) OR Nortel does not support it at all? Appreciate reply from helpful sole. Thanks.

Thanks. It help.

Hi, To put ISDN-2 on BRI card for Opt11C rel 22.43, do I use a NT (network terminator) box or use an ISDN-2 modem to interface with the telco provider ISDN-2 circuit (1 pair wire). Thanks

Program a TN with extension (example 58888). Disable that extension on the TN block (to be extra safe, do a loopback on that TN, just in case you enable the whole card and forget to put back to disable mode). In the IDC table (point to the IDC table for that DID group) set those DNs you want...

Hi all, I have Opt81C running on rel 22.43. If we were to implement Cisco VoIP call manager, can the existing release of my PABX support Cisco VoIP? Will connecting via E1 become a problem? Will rel22.43 able to accept IP calls from Cisco VoIP Call Manager (via E1 link)? Appreciate advice...

Hi all, I am testing CLI on my dev pabx-Opt11C. I applied for ISDN-2 since it is for testing (ISDN-30 is over-kill). Can rel 22.46 support ISDN-2? Apparently, with BRI and signalling card, it still cannot get the circuit up. Any one have similiar exposure? Would appreciate advice. Thanks.

Hi, I have an Option11C system (Development PBX), supported by M-link. The application version is 6.01 and the M-link version is 5.03 (CCR is 3.55 - co-resident). It crash several times. An when I connect Genesys CTI for testing, slow response were encountered. M-link response take more...

Hi, My company is using analog IVRS. I am curious what settings in the TN programming for those analog extension trigger the "ready" mode after login. For 2216 phone, my agent login thru ACD and is put on "not ready" mode. Can analog phone be put on "not...