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  1. kcflyers

    CICS Flash 4 phantom calls after hangup

    Problem solved! Disc Supervision was at default setting of unsupervised. Thanks to you both. John
  2. kcflyers

    CICS Flash 4 phantom calls after hangup

    Problem of phantom call from incoming external call that hangs up. During “closed” hours, during/after “closed” message, if hang up, then about 30 seconds later a phantom voicemail is placed in the general mail box. During “open” hours, if hang up during/after initial auto attendant company...
  3. kcflyers

    One Ring before Flash answers

    Thanks MUCH! Problem solved. John
  4. kcflyers

    One Ring before Flash answers

    I have CICS 8/16, 4.1, with Flash 4. Four lines set for broadcast mode. M7324 devices. CICS is set for one ring (zero rings was not an option). Flash is set to answer all four lines, set for zero rings. However incoming lines ring once at all phones before Flash answers. I tried assigning...
  5. kcflyers

    One ring even though Voicemail set to answer at 0 rings

    I have CICS 8/16 with Flash 4.0. Flash is set up to answer at zero rings (Feature 983, AA, TABLE, RINGS:0). However incoming call always rings once anyway (on all phones). CICS is set for broadcast, and before adding Flash, incoming calls would ring on all phones. Is there some way to...
  6. kcflyers

    Can't send/receive outside emails

    Newly installed 5.5. Able to send/receive emails to inside users mailboxes. Sending emails to outside email address get error message "No Transport Provider Available". Also can't receive from outside email address. Our ISP in California hosts our domain, local ISP is used for DSL...
  7. kcflyers

    How do I reprogram default button feature codes

    What you describe I have tried without success. I press Feature button, then *3. Prompted then to press the button, which I do. Then prompt to enter feature code. However when I try to type in the code, nothing shows and nothing happens. Per manual, says it is supposed to respond with...
  8. kcflyers

    How do I reprogram default button feature codes

    I have a CICS 8/16 with Flash VM 4. I want to free up a couple of buttons on M7324 phones (right set of 12 buttons) so can reprogram with flash functions 981 and 986. The right set of 12 buttons are all programmed by default (which I have never changed). Just doing a Feature *3 will not work...
  9. kcflyers

    No transport provider was available for delivery

    Just setting up 5.5 and Outlook 2000. When I attempt to send myself a message to test, a get a no-delivery message with "no transport provider was available for delivery to this receipient". I have checked my setup and don't find anything wrong, but obviously I have missed something...

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