Try locating your 'normal.dot' file and rename it to something else, such as normal1.dot .. then reopen Word.
Word will create a new normal.dot if it can't find the original..... if the problem is corruption in the normal.dot, this will correct it.
Hope this helps....
The quickest and best program I have found for conversion is VuePrint Pro... www.hamrick.com
Another good one is MultiMedia Explorer by Moon Software at www.moonsoftware.com
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