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  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

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  1. horsleyp

    Huntgroup coverage when members available but don't answer

    Hi sorry if this is a silly question. I have a bog standard huntgroup (non acd) set as ucd-mia with 6 managers stations as members. The stations (managers) all have coverage to vmail after 4 rings. They want/demand that when a call comes into their station number on no answer calls go to their...
  2. horsleyp

    ELU32

    Sorry the ELU32 card is ROF1375428/1 R6A CAA 158 0022 R7A Below is the 4425 IP Phone Boot 1580044 R3L Application 1580043 R7E Regards
  3. horsleyp

    ELU32

    Hi I have a ELU 32 card and want to attach some 4425 IPphones that were used on another system. can you please tell me how to factory default the 4425's and what firmware revision i would need if my ELU32 is Boot 1580044 R3L Application 1580043 R7E The MD110 is BC12 SP 5 Any help Appreciated...
  4. horsleyp

    BCM50 IP Phone Call stuck

    Thanks for your help guys, much appreciated
  5. horsleyp

    BCM50 IP Phone Call stuck

    Hi I upgraded the system from release 1 to release 2 and it has been happening on both releases. Do I need to go to 3 Which is again chargeable or is there a Patch within release 2 that I need.
  6. horsleyp

    BCM50 IP Phone Call stuck

    Hi, I have a problem with users in a Pickup group when 2 members try to pickup the same call one member gets the call and the other telset gets its intercom button stuck with an off hook indicator. They subsequently cannot receive any more calls. We clear this by disabling and re-enabling the...
  7. horsleyp

    Handsfree Issue with BCM50

    Once again Many thanks indeed (star on the way) Regards
  8. horsleyp

    Handsfree Issue with BCM50

    Hi Many thanks for your help I will check/Replace the Handset and try to look for this bulletin . Once again thanks
  9. horsleyp

    Handsfree Issue with BCM50

    Thanks But that is not the issue the problem only happens now again but reported at different sites by different users Regards
  10. horsleyp

    Handsfree Issue with BCM50

    Hi has anyone had issues with BCM50 (Release 2) IP Phones intermittently going to Handsfree when the Handset is lifted for an incoming call. I have had a number of complaints from users regarding this issue Many Thanks
  11. horsleyp

    Security Issue

    Hi My boss wants to allow incoming calls from the public to the switchboards to be allowed to be transferred Out of the switch to the public. I have tried to explain the security implications of allowing this, but not having much joy. has anyone any info documents that might explain the problems...

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