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Thanks, after more research I decided not to block the area code but helpful to know how to do it in the future... Thank You!

I got an email stating that area code 809 is a scam, how can I block it in the switch? Please help...

Thank you very much! the phantom acd works great!

I want to program a 3903 to forward to an external phone without using a physical phone. I know with a phone you can forward just fine but in this case I want to just program the DID's and have them forward all calls to an external number. Is this possible? I have a Meridian 1 pbx, x11 release...

Previous post I enabled traffic reports in ld 2 and they worked fine for a day outputting data every hour. Now it still runs the reports but does not output to the screen every hour. I want to capture the data outputted to the screen to compile stats for an 8 hour period. Any idea why it...

I enabled traffic reports in ld 2 and they worked fine for a day outputting data every hour. Now it still runs the reports but does not output to the screen every hour. I want to capture the data outputted to the screen to compile stats for an 8 hour period. Any idea why it doesn't output in...

Have a Meridian one with 20 available ACD agents and 16 are in use. We are using 4 TN's for a tech support acd que so that leaves 12 that are being used by either (Octel) voicemail or our conference bridge. In load 20 when I print the tns in use by the octel or conf bridge only the bridge has...

I show our Meridian 1 PBX has 16 of 20 ACD agents used, How do i print out what is using the 16 ACD agents? I printed the ACDN's that are used but the agents are confusing me? thanks for the help! Steve "a data guy that is doing telecom as well"

How do I list how many agents I have available? Or the capacity of the pbx for ACD? I just need the load & command thanks