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Thanks. But now, I just tried to change the time in the system and at 3 different phones it said I need to release calls.

Customer has a MICS 6.1 w/PRI. Every time they loose power clock is behind however long the power was out but no programming is lost.. Any suggestions?

Client has 20 extensions and 5 lines.Only Extensions 221 (recp w/m7324 & cap) and 222 (T7316e)have the 5 lines appr/ring on them. AA is set to pickup after 4 rings at any time of the day. When 222 forwards her telephone to vm at the end of the day instead of the aa picking up after 4 rings it...

Looking for ideas. Thanks for the help. Customer has 8x24 dr5 and flash 2 voice mail. Has 1 main # and 3 rollover lines. All lines are on all 5 telephones (m7310). During the day when someone is there they always pickup the telephone. At night or any other time no one is there they would like...

Normally I just unplug the systems and relocate them. Is there a procedure I should be using,as far as backing up the systems I have the remote tools just never used it.

Works fantastic and very easy for the client to use. Thanks

I should tell you what I am trying to accomplish. User would like to foward his did # when he is out of the office to his cell-phone. Hope this helps.

Galfaro and Marv01 I owe you a beer. Thanks

I have a MICS 6.0 and I am trying to program redirection. The telephone I am trying to setup has 1 target line assigned as ring only, 2 I/C, Prime line I/C,Line Pool PRI-A. I have allowed redirection in set capabilities and I am try to program the feature 84 on the set. Can anyone help. Please.

I love this forum. You ask and you shall receive. I tried every combination but that one. Your a life saver Marv01. Thanks guys you made my weekend.

I have a MICS 6.0 and I am trying to add 2 caps to a m7324. Only the first cap works, the middle 1 is dead. My jacks are wired 568b with a 4-pair. m7324 on the blue. power for the middle cap should be on the orange. Power for the other cap should be on the green. Both power feeds are good and...

The AA picks up some of the time. They give out 1 main number and all patients call that. I just called the main line and was able to get the AA to handle up to 4 calls at the same time but on the 5th attempt it picked me up then dropped me in a couple of seconds without any audio. Thanks

Working fine until 3:00pm yesterday. Both the system and vm were installed in 1999 by someone else. I will get both software versions.Copper and AA. Thanks

8-port NAM disconnecting calls. AA picks call up but there is just silence and then disconnects them after a couple of seconds.I know this is vague but I can get more details. Thanks

Thank you for your help and PATIENCE. I had originally set system for T1 fixed, not T1 and DID.

Sorry for the confusion. Let me try again. Can I assign more than 24 did on a straight T1?

Let me try to explain. System is currently running on a straight T1 with 23 DID. Customer purchased 40 DID. I am unable to assign anymore DID... all channels are taken. PRI utilizes target lines allowing for more DID than channels? Should I tell the customer to reprogram the T1 for PRI or is...

I have a customer with a straight T1 and a block of 40 2-way DIDS. I am only able to assign 23 trunks to the MICS due to the T1 not being a PRI. Am I programming this correctly? Or did the customer order the wrong T1?

I have client who is purchasing a new MICS 6.0 and is looking to upgrade their existing Flash voicemail. What are the steps to upgrading their existing Flash? Do I need to reprogram the entire VoiceMail? Thanks for the help.

franke......I thank you for your assistance.I will give it a go.Is there any way to contact you? Thanks again.