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OK, here I get to really show my Norstar ignorance. Yesterday I added a 12X0 trunk module and a 0X16 Station Module. I cross connected the stations to the 66 block and all appeard well, until this morning. Evidently the have Centrex lines and have to now dial 9 to get out, which is ok by them...

What has happened here in the Nortel arena since I went to training in 1992? When I went through the database and installation class there wer only the Meridian 1 Options 11,21,51,61 and 71. I remember when the 81 was added and I did get to work on them. Now, fast forward 10 years, for the...

Thanks for the info. Do you happen to know what type of adaptor to plug into the COM port? I am not too familiar with the TAPIT software, but I did look at the website and it looks like a viable option. Now, not to sound too stupid but, what is the proceedure to download CDR from a Norstar...

I have a customer that wants to "remote" CDR from their corporate office. My impression is, from past experience, that CDR/SMDR are usually downloaded to a local printer, am I correct??? Is there any firm on the Eastern Seaboard, preferably in MD, DC, VA, NC that offers training on...

I hate to say it but....Has anyone ever looked at the ground wire? I had a EKTS problem a few months ago where if 8 people were on the phone, once the ninth person picked up the telephone, the system reset. After many hours on the job I decided to take a look at the only thing that hadn't been...