payettm,
What you can do is use a tool like xnet.exe, part of kixtart. With this you can start and stop services remote. Create a tool under your tools section and let it run using HP-ITO agent credentials.
Hope this works for you as a workaround.
Willem
Trie these first.
1. Is your ISP ip adres mentioned in the LAT??
2. Is a NIC configured with the IP adres of the ISP?
3. Can you ping the external IP adres from your server?
4. Restarted the services?
Hope this will help
Willem
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