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  1. mattKnight

    Spam from Tek-Tips ?

    Quite why I'd be interested in escorts in the United Arab Emirates I'm not sure. I live in the UK and don't drive a Ford.
  2. mattKnight

    Remote worker one-way talk after hold

    I've seen similar.... We had intermittent issues with this and it came down to a trunk group setting that allow/denies the hod message from being sent to the carrier (IIRC it set to allow by default). Some carriers will ignore the request but others may obey it. In effect, the caller gets held...
  3. mattKnight

    Both security modules of session managers are showing as "down" after changing the time on

    I know it's a cliche, but have you tried rebooting a SM from the SMGR console? Personally, I'd use a NTP source rather than rely on VMware to provide time services, but it's a bit late for that advice
  4. mattKnight

    ACM6 answering call by short message

    Communications Manager will not do this out of teh box. You'll need either a dedicated product (and I don't know of one) or an IVR system such as Avaya Aura Experience Portal (AAEP does include a SMS module) and SMS carrier connection etc. Sounds like $$$/£££ to me Take Care Matt I have...
  5. mattKnight

    Check of valute change in text file

    And so, with more of a whimper than a bang, the Visual Basic Forum dies out..... I strongly suspect that Sal21 and Luca2009 are the only people actively posting "questions:" to this forum. Take Care Matt I have always wished that my computer would be as easy to use as my telephone. My wish...
  6. mattKnight

    Avaya CM Emergency Location Ext on the Station

    To be clear, the PBX keeps track of what extension with that ELIN dialed an emergency number last and will route the inbound call from the PSAP to that extension. Take Care Matt I have always wished that my computer would be as easy to use as my telephone. My wish has come true. I no longer...
  7. mattKnight

    UPDATE DAO RECORDSET

    Be warned - what seems like a public IP address and 'god' level database credentials displayed in an open forum is a very risky thing to do Take Care Matt I have always wished that my computer would be as easy to use as my telephone. My wish has come true. I no longer know how to use my telephone.
  8. mattKnight

    Problem with Avaya 4602 IP

    Have you been through the usual troubleshooting? swap "bad" handset with known good one? Does fault follow handset? if yes, either faulty hardware (4602 hasn't been available for 15 years or so. it may just be dead) or config. if no, then maybe network (cable, switch port etc) Take Care...
  9. mattKnight

    Routing the same number differently, depending on the calling phone's Location in CM

    One way to do this is to use tenanting. Each site/Nr/Location has a unique tenant id. Tenants can have a different attendant destinatiom. Take Care Matt I have always wished that my computer would be as easy to use as my telephone. My wish has come true. I no longer know how to use my...
  10. mattKnight

    BSM/Third party cert question

    If you have a 3rd Party cert on your SMGR and you don't have the root installed on the SM/BSM then you are going to have issues. If you need to change the hostname then run SMnetSetup scrip too Take Care Matt I have always wished that my computer would be as easy to use as my telephone. My...
  11. mattKnight

    BSM/Third party cert question

    Does the BSM have the 3rd party root installed? There is a script that will allow you to install it. Take Care Matt I have always wished that my computer would be as easy to use as my telephone. My wish has come true. I no longer know how to use my telephone.
  12. mattKnight

    G430 and phones on the same VLAN

    Watch out for ARP issues! You'll now if you have them as there will be speech path issues. You'll usually experience then if the phone changes IP address. Its not usually an issue but in certain break-fix scenarios, who knows! To counteract I reduce the ARP cache timer on the gateway - which...
  13. mattKnight

    Pplease for strongm, ftp problem to download file and copy inn c:\tabulati\

    Gosh, It's pretty quiet in here these days! Looks for the tumbleweed blowing through Take Care Matt I have always wished that my computer would be as easy to use as my telephone. My wish has come true. I no longer know how to use my telephone.
  14. mattKnight

    SIP Trunk Calls Drop Once placed on Hold - Aura 8.1.3

    Does the call disconnect or does the speech path to re-establish? If it is the latter, I've seen this caused by the CM sending a hold notification that the carrier. Try turning off the "send hold notofcation@' off on page 3 or 4 of the trunk form. In most cases hold should be a PABX function...
  15. mattKnight

    Looking for voicemail recommendations

    Another vote for AVST/Opentext Take Care Matt I have always wished that my computer would be as easy to use as my telephone. My wish has come true. I no longer know how to use my telephone.
  16. mattKnight

    No Audio between remote IP phones

    Actually, in this situation, I'd suggest the disabling direct media path is the correct answer. Take Care Matt I have always wished that my computer would be as easy to use as my telephone. My wish has come true. I no longer know how to use my telephone.
  17. mattKnight

    CM to Solarwinds, Unable to negotiate with......

    Depends on how old it is as to how bad! It may be so old to be unaffected! Take Care Matt I have always wished that my computer would be as easy to use as my telephone. My wish has come true. I no longer know how to use my telephone.
  18. mattKnight

    CM to Solarwinds, Unable to negotiate with......

    > Going to get them to upgrade to current and test It may be more palatable to suggest a replacement! Take Care Matt I have always wished that my computer would be as easy to use as my telephone. My wish has come true. I no longer know how to use my telephone.
  19. mattKnight

    AES 3rd Party Certificate, Intermediate and Root - Invalid Certificate chain

    I've had to move on with this - I raised a CSR from the AES GUI with the Emnail attribute (CN,OU,O,L,st,c,EMAILADDRESS). Examining the CSR shows that the EMAILADDRESS attribute was removed (CN, OOU,O,L,st,c) I got an exception toi teh reuqirement for an email address from the authority and the...
  20. mattKnight

    AES 3rd Party Certificate, Intermediate and Root - Invalid Certificate chain

    Morning, AES 8.0.1 patch 2 I'm struggling with adding a 3rd part signed certifcate to an AES server. CSR was generated from a different server as I need (strongly prefer) a SAN entry in certificates and there is no way to generate a CSR from the GUI with a SAN. I'm also required to include an...

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