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A huge thanks to JerryReeve and DueE. You two are correct about Group Lists being the problem. For the record, when I posted May 14 I hadn't (still haven't) reinstalled the Flash programming. I was too ignorant (of the background to DudeE's post) and fearful of the reprogramming I knew would...

First off thanks to everyone for the advice! Unfortunately, nothing has worked so we're in the same boat. The system will not accept the default DN's in the Change DNs option. Out of curiosity, on a two port cartridge aren't the default DNs for channel B1 equal to 221-252 (2221-2252 for us...

Currently Change DN's accepts the 9xxx numbers (infact thats normally how we move extensions), does this make a difference? We use 8 for outside access. Deleting/adding the MB's doesn't work - the system considers the 9xxx numbers invalid.

Compiling the code into a DLL would do the trick.

All MB's used the 9xxx numbers until a power outage that outlasted the UPS (no software backup in house). Now all of them must use the default DN. The system is ICS 4.0 (Companions are MICS-XC).

Flash.

We have a phone with a default DN of 2238 and the extension 9412 (our Williams reps referred to this as the "new DN"). In order to forward a message to this set's VM we need to enter 2238 as the extension. Same thing if I go in to change MB settings (need to key in 2238). Is there a...