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  1. DFWTelecom

    DID calls going to fast busy on T1

    I have a customer with a Merlin Legend 7.0 DID calls are failing approx 50% of the time; caller gets a pause then a fast busy. This is only happening on one DID block. The original block of 100 DID numbers have worked perfectly from day one. The customer then ordered a second block of 40 and...
  2. DFWTelecom

    Cannot get Auto Attendant to work right

    Hey; Here's something else to check. You don't want the lines ringing on the extensions associated to voice mail. In other words, if your voice mail connects to your ACS through ext's 22 and 23, check centralized programming for those extensions to make sure that line ringing is shut off on...
  3. DFWTelecom

    changing ringing option on analog ports on a merlin 2

    Hi Technicaluser; Go into centralized programming (system,exit,more,cntl-prgm,prgm ext) to program that analog extension. Even though analog extensions don't have any programmable buttons in the Legend, you will find that probably the third button up will be your line(s) appearance. It will...

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