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With the mass numbers of equipment suppliers, I have been putting together a Legend System together with VM, outlook CTI integration and upgrades to Magix platform. I still lack good LAN integration and trying to get messages routed through various delivery systems. I now run into a good IP...

I am providing a client eng. services to open an 8 station answering service and I need further information regarding the "call-center" software available for nortel system and if a nortel system would be the most appropriate brand to provision. I worked for a communication company...

Dear Mroberts, Due to the CCR is turned off at given times, I would assume that mapping these lines as "Appear Only" would not generate a ring at DN21 until the CCR has transfered the call to DN21. The business lines for this tenent have their lines appearing only on this set as for...

I am trying to have the CCR handle incoming calls with a menu. The menu works fine, but I still have DN21 ringing prior to the CCR picking up the call. I have the DN set for Appear Only. How do I get DN21 not to ring until they have selected from the proper menu? Thanks, Jim

Thanks guys, the password finally changed (after the set prompt of 35, then entering the 973738XXXX)but had to use the mailbox 10 instead of 12. Got into the admin mailbox now with 100000 and got it to the inialization steps. It also allowed me to input the questions that it skipped...

yes, I displays "Set 35"

There is no prompt for password when I F985 and then press the 9 key. It still seems to want more digits following the Log: entry.

The CICS software is version 4.2 and the new pcmia startalk software is 2.0.

Since I do not know the history of the used Startalk, i don't know if it was a two or three digit DN setup. I tried all # of digit defaults. Should the new pcmia software cartridge start the system fresh? Why the old data? Second reply: That didn't work either when I F985 and entered the...

Yes, I am using a 7310 at DN21. Went to the FAQ and read from Northpro. I did that yesterday and this is not the reset for the "system coordinator". I still cannot do a thing to access the main coordinator mailbox. Any other suggestions?

I just added a used Startalk to a new CICS. I purchased new 4.2 software pcmia to update the voicemail. I went through the install procedure and it actually skipped some areas of questions prior to the final initialization. I cannot access the system coordinator mailbox with any defaulted...