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From memory it was always in the original mailbox, i had tested before and thought was going mad. Thanks for taking the time to reply much appreciated

Hi all, looking for advice on where voicemail would be stored for the below scenario: I have a hunt group "sales" controlled by a time profile, and set its night service destination to another hunt group "other" The "other" group is itself is also controlled by a time profile If a call lands...

Hi all, customer wants to buy additional handsets for an R7 unit. Disti is telling us we cannot get R6+ lic anymore, and need to upgrade to R11?? Upgrade cost + our time to do it, for the sake of a couple of handsets, customer has done totally nuts. Any ideas please, do new Avaya AV IP...

Hi guys, we have VM PRO preferred edition and Avaya disti has sold us Media Manager (beleive the replacement for contact store)? I can see from https://downloads.avaya.com/css/P8/documents/101040750 that we can access via the URLs: https://<ip500v2 IP address>:8443/WebMgmtEE/selfadmin.html...

Gotcha, thanks for the replies makes sense, especially the locations thanks. And to clarify, if they are registered to the main site, and a call is made from a phone that is on the same site as a local gateway, will direct media path setup the call RTP stream between the handset and local...

Sorry for the bump, any idea on this please?

Hi all, after some sanity checking please as per my understanding of Server Edition (R10) setups and how they should be done verses what i am seeing, sorry if some questions are facepalm but need to sort out a system that I have inherited. Ideal scenario: Phones registers to primary gatekeeper...

Hi guys, we have an SCN setup and is routing calls fine between two sites. The call comes in from the ISP with the 0 prefixed, i.e. 0411223344. When calls come in on site A, and phones (in the same huntgroup) ring on the remote site site B, they also show as 0411223344 (and also logged as the...

Dear all, happened to be a firewall issue - did a reboot and that fixed it. Then saw firewall was NATing traffic one way, which was weird as was working after reboot. TL;DR disable nat and reboot firewall, all sorted!

Hi guys, i have a two site SCN over a Draytek site to site IPSEC tunnel. On the head office (192.168.42.2), i am getting PRN: VPNNetworkedPBX::Receive Too many RIPs received (13) sent from 192.168.10.2 On the remote office, i dont see those messages only: 15:04:53 3615117mS H323Evt...

I am running CM 5.2 and adding a 1608-I to it (all other phones are 9608), the phone gets the IP then gets stuck on http//{cm-ip}:80/tftpboot/16xxupgrade.txt I have seen Avaya 1600 IP Telephone Release 1.1 (March 2009 Inside it has the files: 16xxupgrade.txt ha1608ua_1_100.bin...

Forgot to mention its a SIP door bell that is registered as an internal extension :)

I have an interesting project that keeps giving gifts, i am trying to close out ASAP but one feature is added upon another. There is a huntgroup which when rang calls extensions internally.. that is all fine. Customer says she would like to apply call routing dependent on calendar days to the...

Thanks for replies, I am running a standalone IPO500V2 with Linux App server, so as i understand and appreciate the replies, that on the IPO LAN 1, i set the FQDN to my Linux application server hostname (and not the IP Office 500V2 host name)?

Thanks for help @TheSmash, any luck with my clarification on what to set the FQDN to on IPO500 LAN 1 (is it the One-X server hostname, or the IPO500V2 hostname)? Many thanks in advance.

Thanks for the reply, much appreciated. It is version 10.0.700 for IP Office and the Avaya server. How come all the videos (and config guide) showing them logging in with the username (as set on IP Office manager, with the @domain name as per the SIP suffix)? As mentioned it does work when...

Dear all, i have a preferred edition IPO500V2 gateway and have added a Linux appliction server but have some issues logging in. All the servers are showing green under Application Server Web Control (on port :7071). I then try the demo login on...

Thanks holdmusic34, bit of a pickle now... i had asked my Avaya distributor if it was still included and they said "yes no features are removed from Avaya"... any ideas on what would be needed to integrate?

Dear all, in the past i have used SalesForce with R8.1 and One-X Portal and power user licenses, as per https://downloads.avaya.com/css/P8/documents/100163140 page 150, installing Avaya IP Office 13.2. I have recently installed an R10 unit, with One-X, and when logging in as a user under the...

Great thanks!