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I tried already cdini to an abbreviated common. doesn't work

Thanks for this detailed explanation. I obviousely have a licensing-issue. Executing one of the above commands I get a "not accepted" "License not available". Is there any other way I could transfer calls to an external destination when my extension is busy or I do not answer?

Correct. BC10. How do I need to configure Personal Number?

Need some help. I want to enable call-diversion on my Dialogic-sets (MD110) in case of Busy and No Answer. When busy, the call should go to a specific external number, on No Answer to a different external number. Does anyone know how to configure this?

Sure. you can contact me through email support.acd@club-internet.fr

UNIT:MPP LIM:1 CI TYPE STATUS SIZE IA/SIGNO/ADDR CORRSTART S87056A PROGRAM CONF 48 00000672 0000A89A S87056A PROGRAM CONF 62 00000A7C 0000A8CA

And btw: For your command, I checked on ASPAP:PARNUM =ALL; There is no 166 assigned.

Thanks! To answer both questions at one time: MD110: BC10.H/S0105 Country is Luxembourg, but I have no clue if this system has been setup in a country-specific way.

Hi! This is what we installed onto the Definity in order to connect the Davox Dialler: ASAI CORE RTU G3R ASAI-PLUS G3R RTU-CV MAPD SFTW MAP D Call Center Platform G1 Ship Loose Call Classifier Predictive Dialling Software let me know if this helps.

Hi, does anyone know how to disable to repeating beep-tone when you initiate a conference on MD110? Really annoying... Thanks in advance Oliver

The End of the story! I finally managed to transmit the whole number to the net. The link is a public network and not a private one. To transmit the number I had actually only to truncate the first digit in the issue was solved. NUTRI:ENTRY=1xxx,ROU=81,TRC=1,CNVTYP=1,NUMTYP=10; THANKS TO ALL...

Dear all! I would like to express my thanks to all those who responded to my request. All your answers were definitely helpful to me and I used the feedback from you to figure out where the problem could be. Obviousely my system is configured in a bad way and I escalated this to the local...

GuauGuau, I tried to make a ROCAC, but CAT is missing. Any idea what to enter?

Yes, I do have BC10. Can you tell me the differences in Numtyps? 0, 1, 2, 3 etc?

Thanks! Well, I did already ask the technical service some time ago. Guess why I am asking help in this forum? It's a nightmare...

Thanks folks for your support on this. Can you tell me (for my own knowledge) what the different settings mean? I understood so far that NUMTYP 10 Public Network NUMTYP 11 Private Network I use NUMTYP 2 in my initial NUTRI-command. What is the 2 for? Are there other possibilities? what are the...

Thanks so far! I'll be patient until tomorrow and wait for your feedback! Just note that we have 3 digits on the private route (vs 4 on the public one). 27755xxx Private route 40142xxxx Public route

This gives the following: <RONDP:ROU=81; (PRIVATE NET) ROU=81 PRE= ROUDIR= EXNOPU=3-27755 EXNOPR= TERAC= END <RONDP:ROU=76; (PSTN) ROU=76 PRE= ROUDIR= EXNOPU=2-40142 EXNOPR= TERAC= END

Concerning the NUTRI command, I used exactly the one you've sent to me and changed the NUMTYP to 11 (Private network) NUTRI:ENTRY=1033,ROU=81,trc=1,CNVTYP=1,NUMTYP=11; The route is connected to an AXE10 (I think) which is the switch of our second telecom provider. Let me know if this helps or...

My ADC-settings are fine then, I guess. Here are the require infos: <RODAP:ROU=81; ROU=81 TYPE=SL60 VARC=H'00000200 VARI=H'16600000 VARO=H'06010000 FILTER=NO END <ROCAP:ROU=81; ROU=81 SEL=013110000000001 TRM=4 SERV=2111000007 NODG=0 DIST=30 DISL=128 TRAF=03151515 SIG=311110000031 BCAP=111111...