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I got it working, but now there is a different issue. After logging in with F983 the AA button says Not Allowed. I have read posts about flash lite doing this. This VM unit is a flash 4 NTAB2456 and PCMIA card is NT5B78EB E/F FLASH VM 2.0.10 FEAT CART. This should not be a lite system. Any...

My bad! I went to the site today and found that the cabinet is non DS. Someone in an earlier post indicated the labeling would be in teal if DS. I assumed the teal Nortel logo meant that. Not!! Anyway, I tested my DS cabinet in the office with a flash and it still holds the line tied up for...

I have a customer with a 6X16 installed. They were complaining about the flash VM not releasing the lines. I checked and the cabinet is a DS, but the software pack is not. If I change the pack to the DS version, will I have to reprogram it? If so, can I use Norstar Manager to save and reload...

I have a 4 port Flash with a 2.0.10 PCMIA software card. When I first got it, I did not know the password so did the F985 and reset. Then I had to 266344 and initialize it. After powering the system down, it now does not recognize the flash unit. I tried F903 and F983 and comes back with...

Thanks for the tip, but if you re-read my post I already tried that. It did not work. Thanks! ScoTTeL Office Solutions PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page

I think you misunderstood the problem. f983 works, just does not like any passwords I throw at it. Even after resetting the manager password using f985. ???? ScoTTeL Office Solutions PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers...

I just bought this from a previous owner. I hooked it into my system. F983 works and I tried all the default passwords for 2 digit, 3 digit and , 4 digit. None work. I did the f985 and reset manager and operator passwords. Still no worky! Tried the 266344 and vuola! It walked me through the...

Yes, the operator(ext 100) is authorized remote forwarding and trunk to trunk transfer. Calls to 100 from internal are remote forwarding. Calls transfered from the AA are not remote forwarding. Do I have to add the VM extensions to the remote forwarding authorization? ScoTTeL Office Solutions...

I have a client that runs a rural motel. He has a Magix with R1.5 software. He wants all calls that ring at the operator extension to be able to forward to his cell. I got it all setup and internal calls from extensions forward to the cell just fine. All trunk calls are first picked by the AA...

I have a client that runs a rural motel. He has a Magix with R1.5 software. He wants all calls that ring at the operator extension to be able to forward to his cell. I got it all setup and internal calls from extensions forward to the cell just fine. All trunk calls are first picked by the AA...

Luger, Can you elaborate on this a little? I know where to find hunts, but need a little help. Can you giv eme a step by step break down of how one would set this up? ScoTTeL Office Solutions PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications...

Find out a specific extension numer that is doing this. Make sure it is still valid. Sometimes things like that happen when an account has been deleted by mistake. The other thing to check is the settings on that extension(DN) for ring no answer and ring busy. Maybe ring busy is set to forward...

It is a CICs R4.1 ScoTTeL Office Solutions PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page

I have found a couple of earlier posts that asked this question, but not really answered. I have a site with 7 phones. 221 is the prime set and receptionist. I have all 4 incoming lines as ring/appear on it. The other phones have appear only. After it rings 221 3 times, I want the other phones...

As long as the CSU and the switch are setup for it, either protocol will work fine. I have done them both. Good luck!! ScoTTeL Office Solutions PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page

Okay guys it is working! Thanks for all of your help. Final result was: Overflow to 770(voicemail) Number based 99 Time based 20 Prompt based no. Hunt type Most Idle Group type Autologout Placed ES2 button on operator stations to log in and out. Que set to 99 I don't know what was wrong when...

How do I get this to happen? You cannot add a calling group to a cover group, so what is the answer? There has to be a way to do this?? ScoTTeL Office Solutions PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page

This particular client has 3 PRI's and the 869 is a DID off of them. If you do the 012 with loop to a line port it limits the inbound calls to only one. Also I am trying to send to a voicemail box and not an AA. ScoTTeL Office Solutions PBX, Fiber Optic, Cabling and Networking Installation...

I have tried this many ways. I followed the suggestions here with autologout and ES2 button. Every way produces the same result. If an attendant is loged in wheather from autologin or ES2 with autologout, and the call goes unanswered, it rings forever with no voicemail coverage. If no one is...

Yes it is set to autologin. ScoTTeL Office Solutions PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page