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I was just working on this. I found all my answers here: http://support.microsoft.com/default.aspx?scid=kb;en-us;120608 It even shows different methods of ranking when there's a tie. Hope this helps!

Sorry for the late reply. I was away for a week. You are right, wolluf. A virus was discovered on the computers where this error was found. Specifically, it was the pinfi virus. We have taken steps to correct this situation and to avoid it in the future. Thank you and Mike555 for your help.

I did follow these directions on 3 computers, however, about 1 or 2 weeks later, the exact same thing happened. I'm afraid this might simply be masking a bigger problem.

I have several NT4SP6 machines on a network. It originally had an NT4 Server as the PDC (no BDC - very small network) and it crashed. Now have 2 Win2K servers. Rebuilt the userlist from scratch. Had the clients unjoin and rejoin the domain to square the SIDs away. Copied over some profile...

I am a SK user since 2.0, and we use Sidekick at our lumber yard quite a lot. However, we run into a problem on an NT4 machine with different profiles. It was installed using the administrator account and works flawlessly with it. However, it does not work well with other Power User accounts...