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Dear All, I have a meridian 11c and am facing the following problem. It is observed that after when a caller from within my office makes a call after seizing a trunk and if the called party after answering the call, disconnects then the same is shown in the billing s/w irrespective of whether...

Dear JurgenV, Thanks a lot. I will try it out and inform you accordingly. It will be also really helpful to me if you can go through my other posts and inform me if those can be implemented or not. Thanks again. Regards, Rim

I need help from you for implementing the following features. I have a Meridian 11c. 1.If a user is busy on phone and someone calls up, he will get a busy tone on the extension. In this case the caller should press some code so that he starts listening to the hold music and he gets connected to...

I need help from you for implementing the following features. I have a Meridian 11c. If a caller put the Ring Back to a extension which is busy, the user who is busy on call should get a beep tone which tells the user that someone has put Ring Back on his extension.

I need help from you for implementing the following features. I have a Meridian 11c with Call Pilot. If the operator on Meridian Console wants to transfer a call to the user who is busy on the line. She should be able to transfer the call to the busy line so that the call is in queue for the...

I need help from you for implementing the following features. I have a Meridian 11c with Call Pilot. If anyone calls a user and if user is busy, in this case the caller will go to the voice mail. At this point a customised prompt will be played. Now at this point the caller should have the...

I need help from you for implementing the following features. I have a Meridian 11c with Call Pilot. If a user is busy on phone and someone calls up, he will get a busy tone on the extension. In this case the caller should press some code so that he starts listening to the hold music and he...