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Can we get a CM trace (list trace station) of what happens when you dial out from the call log?

Hello, Cti, I beg to differ. I have recently designed AES configurations for both Witness and Nice in the last 6 months both with application fail over support between AES servers. It is important to reiterate that the AES servers DO NOT fail over. It is the responsibility of the...

Hey WhyKap, FYI... here are a few links from the external Avaya website outlining integration with Cisco. I included links for QSIG, H323, and SIP. Don't be so quick to pass judgement without doing your diligence. Avaya isn't your grandma's telecom vendor anymore ;) Kidding aside...

Hi Dimpoo, A couple of questions. What Network Region are the phones at the remote site (Site B) a part of? What is the codec set(s) for the region(s)? If you hairpin the call (use a medpro resource) for the Site B to Site B calls do you get a talk path? It would really help if you post...

You should always register locally first. It makes more financial sense to do so. For example, If you have three sites with 3,600 users (1,200 per site). On a sunny day, if you had every phone register to the main site, you would need ~12 C-LAN's at the main site to handle all phones...

Remember, these phones are natively supported on CM4.0 and beyond. You can now set the VM button per station or continue to deliver the value via 46xxsettings.txt.

You should only have to turn slip detection "on" if you are experiencing slips. DS1 Test 144 is the slips test. This logic has always worked for me.

What is your IPSI speed/duplex setting? What's your network switch speed/duplex?

Another tip for the tech, if he can' hardcode the IPSI to 100MBPS/ full duplex he needs to first set the speed to 10MBPS, save it, go back and then change speed to 100MBPS. It's a bug. I reported this to TierIV and they are going to write an MR. Let me know if this helps. Thanks.

I am pretty sure "get ethernet" is not supported on CM3.x. I would do display/change "ip-interface xxyzz" letters= CLAN board location (e.g 01a02)

The 96xx phones download files via HTTP not TFTP. You need to put the firmware files in a valid HTTP root directory. If you're deploying a lot of phones (over 200) I would think of installing a dedicated HTTP server.

RJBlanch, I personally have been a part of 20 successful upgrades to CM3.1.2. Out of the 20 upgrades, five instances involved ESS's along with Primary servers being upgraded. Again, not sure which "known issues" you are referring to. Who told you about the issues? Was it Avaya? A BP...

CNA= Converged Network Analyzer. Sorry I didn't specify. I will include specifics on how you should desing your "Control Networks" for ESS. In the meantime, do a little research on CNA, you will like it. RJP

Well there are probably a half dozen "known issues" with ESS's that were resolved going from CM3.0 to CM3.1. As far as IPSI over WAN, that is an engineering issue not CM release issue. SJ, Are you guys using CNA with Adaptive Patch Control? If not, then you're asking for trouble. Do...

That's a pretty broad statement. What issue(s)have you been informed of? Let us know. RJP

242 Values mcipadd= mcport=1719 httpdir= httpsrvr= tftpdir= tftpsrvr= l2q=1 l2qvlan= l2qaud= l2qsig= vlantest=0 The settings are very similar but not exactly the same as SSON 176. Please note, I have outlined the "most important" parameters. Some DHCP templates have...

Point to remember, TFTP server and Option 176 are only good for 46xx phones. The 96xx phones use an HTTP server and Option 242 (DHCP).

On the Intuity systems, you can do two things: Set up an auto attendant (xtn transfer) to cover to vmail or Train user's on using "go to cover" to get caller's into vm. Let us know if you need further info.

What type of VM system? It matters.

Here's what you do: From CM command prompt, 'change off-pbx-telephone feature-name-extensions' Idle Appearance Select: DID EXTENSION NUMBER When you dial that DID from an administered EC500 cell phone, you will invoke the idle line appearance of the station associated with that cell phone...