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Usually the Group 876 is used for VPN phones as its spells VPN however your config might have made 0 the VPN phone group. Try making it any other number 2 for example. Onwards and Upward. www.criterionsystems.co.uk

Sounds Like a faulty PRI Card. Onwards and Upward. www.criterionsystems.co.uk

Same problem here! But when you select from the top menu everything is fine

Thanks for all your help so far... The norstar is sold by BT in the uk and BT demanded extra security for rads in the UK. They state that if the power failed and the memory backup cap was old there was a security risk. Therefore I think they store the password in the eeprom which is completely...

Hi, All There is a 2mb firmware update for the E-Rad which solved some problems with pri ddi remote accesss connections I have been told that you dont need the password to upgrade the rad and when the upgrade is complete the unit is in complete default and requires the input of a new password...

Thanks for your help DueE but after running trough the process below the unit still displays "Enter Password" Enter remote debug as above Select 2 display shows "NVRAM Default" Select 1 display shows "fastrad reset" Is there a default password? I am in the UK is...

Hi , All I have a E-Rad 2 dated 2001 / 04 and when I reset the nvram the RAD still asks for a password. ie When I dial 9** the display reads "Enter Password" I have tried radmin and all the basic passwords I can think of. I have shorted the CAP and reset the nvram with the rad...