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Try removing IP from the machine after you unistall the client. Then reinstall IP and the client.

In the Domino Directory, open the user's person document. Under the MAIL tab, make sure the proper email address is specified in the Internet Address field. (This address can be created automatically when you register a user. Check the Advanced box on the user registration screen, then click...

Setting the OS clock to a date in the past or future could cause Notes client to date documents wrong. Even if the user didn't apply the date change, (for example just browsing the calendar to check a date) some versions of Windows OS will write the change anyway. I think this was fixed in Win...

According to the documentation I've seen, a wildcard will not work. I believe there was an enhancement request for that, but don't know the status. You can always try it.

To stop all relaying AND let pop3 work and selected hosts relay: 1. In your configuration document under Router/SMTP tab, Restrictions and Controls tab, SMTP Inbound Controls tab, place an asteriks (*) in "Deny messages form external internt domains to be sent to the following internet...

Try File - Preferences - User Preferences Under "Additional Options" check Right Double Click Closes Window.

Just a thought - Since it sounds like she is being removed from the access conrtol lists, have you checked the administration request database to see if there is request in there to remove her name? Maybe look under "All Requests by Name" and see what is there for her.

Delete (Or backup) the Old user's names.nsf, user.id, favorites.nsf, desktop.dsk and bookmark.nsf (depends if its R4 or R5 ) Delete all lines in the notes.ini except the first 4, save and close. Now when you start the notes client it will go through the setup process with out having to...

It sounds like they are doing a "reply with history" which works differently than Forward. This delay would be normal if the original message had attachments that increased its size. Is there a local replica of the users mail database? If so, the user would then be able to create his...

Sounds like the mail file doesn't exist, or the wrong location is specified in the Person Doc. Go to the Person Document for that user in the public address book. Under the "Mail" Tab verify that the correct servername is indicated and that the mail file is correct, for example...