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Cesar, Thanks for the document, I have used it successfully. I have the need to record conversations in this scenario. Do you know if the RTP stream is sent across the VLAN in this scenario or if it stays on the gateway? I could do trunk side recording but I would rather record station side...

Answered part of my own question. I changed the following clusterwide paramaters in the cisco callmanager to TRUE. retain forward information forward by reroute enabled Now I'm getting a masked CLID from the option 81c instead of the extension caller ID. I'm not a nortel guy so any advice...

All, we are moving from MerMail to Cisco Unity. I have a QSIG trunk connecting to cisco 3845 router (controlled by callmanager). When a call comes into a nortel phone and forwards to Unity Voicemail, Unity sees the calling party CLID and not the nortel extension that forwarded the call. Call...

I have a nortalk flash that I have recorded the greeting for a law office who has a new secretary. The greeting is "You have reached the law office of ....." This is fine, but there is a second recording immediately following this one that says "for Pat, press 1, For Cheryl, press2, etc" The...

Hello, I have several call centers utilizing one audix. I have two clients that has no coverage in their subscriber form. When someone "0's" out of these subscribers, the call is transferred to the wrong call center. The system parameters shows the correct extension for "no coverage" but for...

Hello, We are using VoIP on our nortel Bay routers. The diffserv traffic in the log is taking up all the log space. Any ideas on how to keep the diffserv traffic from filling the log would be great. Thanks a bunch

thanks, that helped

Hello, I'm new with Tek-Tips and any help would be appreciated. I have a G3r and an offsite CMS that loses it's connection to the G3r sporadically. the CMS connects to other G3r's with no problem so I think the problem is with my CLAN card. When I try "list measurements clan ethernet 01d20"...