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We have the firewall ports open but the server seems to need ports opened also.

We are trying to put our email server on the same machine we use as our file server. The install of the email server went fine but now I am stuck because I don't know how to open up the ports that the email server needs to operate. Also, on a side note.. although we use a firewall and virus...

We have been having an error come up.. it only seems to happen when we start making numerous connections to the database. We have increased the maxconnections to 250 then to 1000 and it doesnt fix the issue. error creating database. Thanks.

Is there a way to program a tone before a PA announcement using 799? Thank You, Kurt Duncan

I may have fixed it. I powered down the system and removed the card for port 3 and 4 and reseated it and the problem looks like it has gone away. That brings up another issue.. what is the correct order to power up a 2 cabinet system? Thanks again. Kurt

We are having a problem with 2(port 3 & 4) of our 4 voice mail ports. When the voice mail answers there is so much static on the line it is hard to hear callers and makes it difficult for them to leave a message. We have checked our lines and it is consistantly on the same two voice mail...

Does anyone know how to do a loudspeaker and all speaker phone page at 1 time? We can get one or the other but not both. Thank You.

I got it working... thanks for your help. I didn't do a board renumber :( Kurt

We just installed a Merlin Legend Mail 007. We access the voice mail by dialing extention 148-151. When the voice mail answers it says "Transfering Call Please Hold". I need to get into the system to add mailboxes. Prior to this system we were using an external system which...

We have a Merlin Mail Release 7.4 we are using with a Merlin Legend. Is there a way to use the announcements on the voice mail as Announcements for our hold queue? Thanks Again! Kurt Duncan

We purchased several Passageway software/hardware packages for the Merlin Legend. I have loaded the software on the PC but the serial box has a red light on instead of a green light. Do I need to set something up on the system or phone to get this to work. Also I am on Windows 2000 and it...

We have Merlin Legend Mail and we need to know what date to use in order to have the day of the week be correct. Can anyone help us out? Thanks, Kurt

We have one extention where the message waiting light is stuck on. Can anyone advise how to turn it off? I went into system maint and reset all MWI but nothing changed. Thanks, Kurt Duncan MedConnectUSA

Can anyone supply a list of the Merlin Mail Class of Service Codes? Also, is there a way to have a mailbox play a greeting and transfer to an extention without any user imput? Thanks, Kurt Duncan MedConnectUSA