Thanks guys for the reply,
I ran a diagnostic program that comes w/ the equinox. You can actually see it missing some rings when calling it. Think I fixed it though. Swapped out the long phone cord I had from wall to sever with a shorter one. Seems to answer fine now. Maybe resistance on longer...
I have a few "normal' lines that are modem lines off my option 11. Problem: The new equinox 4 channel ras board does not always detect the ring tone. Called equinox: said the ring voltage is most likely low - should be 45v. Any ideas how to up the voltage?
thanks in advance!
Thanks for the info guys. My battery is a Alpha CFR 1500. Looks like a server box - nothing fancy. Holds 4 batterys and has an external cab. with more batteries. Figured I'd shut down system, take off the external cab. and do another test. Hopefully that's where the bad batteries are. If not...
How would I find out what version? Sorry, dumb question for phone guru, but I'm the typical netowrk admin who got stuck doing the phone system support.
Bret
I need to replace the UPS batteries for my Option 11 system and was wondering if there was a "proper" way of turning off the system.
Thank you,
Bret
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