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  1. ashraf55

    survivable enterprise gateway configured but survivability not working

    Hi Moriendi, Thank you so much for your help and support—I really appreciate it. Could I ask for a favor, please? If possible, could you share with me the tested Simplex and Enterprise Gateway XML files, along with the regen file? I would appreciate it greatly. Thank you in advance for your...
  2. ashraf55

    survivable enterprise gateway configured but survivability not working

    attached the hista file from the enterprise gateway after removed the network cable from ape to check the survivability but didnt work
  3. ashraf55

    enterprise gateway v10

    Thank you so much for your help I have some clarification please attached screen shoot from the current xml file You can see I marked on direct link of signalling when we should mark it and when not and what it mean as its totally different when I mark or unmark require changes on the ips ...
  4. ashraf55

    enterprise gateway v10

    So shelf 20 is up and working OK. yes You can make an exe-apesu and switch to emergency yes , and that works yes , but shelf 20 extn can not then dial another shelf 20? ext in shelf 20 can dial ext in shelf 20 only and you confirmed that's right behavior For this, make a...
  5. ashraf55

    enterprise gateway v10

    attached the ape portal , does it show an A on the virtual OLED? yes and i can ping the HG 3750 from the ap shelf https://files.engineering.com/getfile.aspx?folder=188de63d-8a34-4433-bd22-bb234441e308&file=ape_portal.png
  6. ashraf55

    enterprise gateway v10

    This is normal, if the shelf is in APE mode It can only ring other shelves controlled by the same CC-AP. If you have this issue even when the shelf is working normally, you have some other problem. Is the HG3570 in ready state, and connected ? Can you ping it from the IP shelf ? so that should...
  7. ashraf55

    enterprise gateway v10

    <EXECUTE-APESU:SYSMODE=EMERG,LEVEL=AP,NO=20; EXECUTE-APESU:SYSMODE=EMERG,LEVEL=AP,NO=20; H500: AMO APESU STARTED H09: THE SWITCH ORDER HAS BEEN PROCESSED SUCCESSFULLY. AMO-APESU-111 CONFIGURATION OF AP EMERGENCY DATA EXECUTE COMPLETED...
  8. ashraf55

    enterprise gateway v10

    Hi Moriendi , attached both xml for the host and the enterprise gateway also screen shoot for both home screen which indicate the both ap backup is ok . If you can't ring any ext, you mean from IP shelf to same IP shelf ? There is no dial tone? i mean the extensions on IPDA shelf can not dial...
  9. ashraf55

    enterprise gateway v10

    Hi Moriendi , the backup to AP Backup Server taken place OK and synchronized , i can login on the ape processor but i see all status and cards as not attached or not operational , i dont know why doesnt have same status as the host ? i think this is my problem . but the AP backup fine , also...
  10. ashraf55

    survivable enterprise gateway configured but survivability not working

    Hi , I configured survivable enterprise gateway and working everything seems to be okay , but the problem on the survivability when remove the network cable of the host (simplex ) the enterprise gateway gone , no dial tone can not make any call with the same shelf attached below the current...
  11. ashraf55

    enterprise gateway v10

    Hi , I configured survivable enterprise gateway and working everything seems to be okay , but the problem on the survivability when remove the network cable of the host (simplex ) the enterprise gateway gone , no dial tone can not make any call with the same shelf attached below the current...
  12. ashraf55

    enterprise gateway v10

    Perfect , thank you so much
  13. ashraf55

    enterprise gateway v10

    @ Moriendi that's perfect understood , the only remaining thing to me how to assign the configured stMIX HG3570 to the enterprise gateway , and the Enterprise gateway how to know his assigned STMIX HG3570 if i have more than one ? ,
  14. ashraf55

    enterprise gateway v10

    @Moriendi thank you so much , I'm using the xml file generator tool , and can configure it but the only thing missing to me where should the IP address of The stmix (signaling) should be addressed on the xml file or we only using the Aprt Ip address ? Regards
  15. ashraf55

    enterprise gateway v10

    <REGENERATE-SIPCO:; REGENERATE-SIPCO:; H500: AMO SIPCO STARTED ADD-SIPCO:192.168.30.0,255.255.255.0,IPV4,192.168.30.254, 192.168.30.101,0.0.0.0,0.0.0.0, N,N; CHA-SIPCO:LSNET,,,,,,,,,,0.0.0.0,192.168.30.200,192.168.30.202...
  16. ashraf55

    enterprise gateway v10

    hi all , could i ask for favor , if anybody have xml created for enterprise gateway and the commend required for the activation of enterprise gateway , also when i need to apply enterprise gateway license and when no need for it . Regards Ashraf

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