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Hello ! Thank's for reading my post. Let me know if I missed some informations. I work on a Server Edition IPO version 11.1.3.1.7 Build 1 So, i'm trying to connect my VMPro to a Microsoft SQL server database. I followed this procedure to install an ODBC driver for the Linux part. Because it...

No overflow for this group. Few generics to play messages, a very basic scenario here. There is no leave point, only "Queue" I have made a monitor trace, and we can see a "Retarget" on the first lines. 12:24:27 162160194mS CMTARGET: 0a0a006e1200757e 10588.302019966.0 4565 DELOMPRE...

Hello, I have a very particular problem again. I have a group set up as a " collective call ", and a Voicemail Pro " queue " module. When calls arrive on this group, my 4 agents ring without any problem. However, after 5 minutes, the call is "retargeted" (I can see this via the ssa), and it...

Ok, I got it working for real this time. In the Voicemail Pro client, with the "Queue Position" module, it can see the message I have put in /opt/vmpro/Wavs/Custom/NumericPromtps (because I can see the message duration) BUT it can only play the message from...

Okay, so I have an update. It's only the first message working. I thought I tested it, but my client came back and told me that other message position do not work. It's really strange. Does anyone have something for me ?

Ok, I got it working. I renamed my "cust1.wav" file to "cust1.opus" in /opt/vmpro/Wavs/Custom/NumericPromtps Thank's for your help anyway ! I hope this thread can help anyone.

Even this way, it plays the default "1st" (in queue position) message and then the prompt played after position.

Thank's for your answer ! It's okay if I put an entry message. But in the specific tab, I can't play custom position message, and that's my problem.

Hello, I have an issue (I think...?) on my VMPRo when I'm trying to use custom prompts to announce queue position. I found here that we can do that : https://www.tek-tips.com/viewthread.cfm?qid=1766670 Trying to follow what he said on this topic, but nothing can work well. I have a Queue...

I upgraded from 11.1 FP3, and had terrible communication quality right after the update. Had to restore my snapshot to previous version, and communications became good again.