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Hi DigitalG, Have you tried stopping and starting all services from 7071? If this does not work, you can go to the update tab and check the services list to see if there is anything other than demo that is not installed.

Hi John, When we create a SIP extension, it doesn't require a password at that point. The password is set in the user profile, and my practice is to set the profile password and supervisor login to be the same. When you log in to a SIP hardphone or softphone, you will need the profile password.

Hi, my issue is a bit similar to primes. I have cleared logs and cache from disk, and it is at 80% right now. It will be full again soon because all recording are being stored in sda3. I can increase it storage as its VM, but I am fearful that just increasing the size of HD might disconnect...

Hi I know media manager holds recording for 365 days But can we retain call recording for 10 years using ftp server as call path and can server access recording from ftp server?

Hi, Please check the solution provided in here. Avaya support

Hi, I have recently built IPO R11 server edition system for our client. All agents have been transferred to the new system no hiccups there, but I need help migrating the recordings from R10 to the new R11 system.

Hello, Several days ago, client's IPOCC machine went down. Client restored IPOCC using an old VM snap and machine is working ok agent report which shows answered calls and abandoned calls are working and showing data, however since then all topic reports are blank. Everything is 0. Topic report...