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Then again I'm active in IT, I like to see change and new stuff... and I see a lot of "Vendor" responses and the Vendor I worked with to get my Avaya phone system was all about the "old school" 9508 digital phones...

The new forum would explain why I all of a sudden started to get notifications for new threads in a watched group... I signed up for that a long time ago and it never worked... so to speak to the "if it ain't broke don't fix it comment" there were broken aspects. Also I'm very surprised to see...

Damn! See I didn't realize you could add additional routes to one ICR and base them off of time profiles... that's huge! This is just like Microsoft though... there's 15 different ways to skin a cat. I've already cleaned up some of the methods our installer used which were very round about if...

This is the logic I am going to try now. I did not notice until today that I can put a time profile on a group to automatically put it in Night Service, so I thought I needed to use the AA and have two different recordings, one for day and one for night, which the daytime one was shot down...

It's doing the transfer from the AA to the group, I've tested that and it starts to ring on the phones I have setup to do so right now... however I've let that call sit there ringing on that group for a minute and a half and it did not transfer to the group no answer destination. The only thing...

I don't know if this is possible, but I was thinking it was due to options on the screen, but it's not working as I would have expected it to work. I'm trying to setup a new automated attendant that during work hours will transfer the call to a reception group, after playing no recording per...

Working as expected is all I needed to know. Thanks! I will inform the receptionist on how that works so she knows to not do that. That's honestly the reason why she answered it at another desk and then went back to hers. She didn't know that the transferred extension wouldn't answer, as...

Ok so I found one scenario which leaves a caller ringing at a station that may be unoccupied and will not transfer back to anywhere else. We had a call come in and ring on our standard group, the receptionist answered it at a co-workers desk that was ringing. She then transferred that call to...

None of the users currently have call waiting enabled. Every phone as 3 call appearance buttons programmed.

Wow... I can't believe I missed that... I swear I didn't see that as a Ring Mode for the group, however I was just looking for a check box to enable call waiting on the group and couldn't find it. Never thought it was another ring mode. Does the user also need to be enabled for "call waiting"...

So I'll explain the setup first then the issue so hopefully the configuration is understood. IP-Office 11.1.2.4.0, We have 10 lines coming into our system, it is setup as a roll over group from the phone company so if line one is busy then the next caller is bumped over to line 2 and so on...

I think I found the issue. I have SSO setup on both firewalls and I did not realize that you need to configure address objects for devices you want to bypass on both firewalls to allow them to work properly. All I did was add the IP address of the IP Office to an SSO Bypass group on the remote...

Ok so I'm struggling with this one because I can never find any sign of anything being blocked or not making a connection in logs and this should be the easiest remote phone out there. I have a IPSec VPN from one site to another utilizing a SonicWall NSA2700 and TZ470W devices. This VPN has...

Yes the “SET ENABLE_HIDDEN_WIFI 1” switch enables the feature to "add a network" to the network list on the phone UI... however it will still not connect with just that switch enabled, you also have to include "SET WLAN_HIDDEN 1" to basically enable the switch on the Wi-Fi network that you're...

I guess that's a possible reason, but why make that feature so hard to turn on? I mean put it in the Admin menu, or make it something you can enable via the web GUI. There is no reason to make it only editable by using the 46xxspecials file.

Yes, that's what blew my mind since 4.1 firmware was the introduction of being able to join a hidden Wi-Fi, however as you noted, and what I found is there is no way to turn that feature on without creating a 46xxspecials file with those switches. The only thing that I could think would be...

That's why the topic of this thread is "Connecting a J100 phone to hidden Wi-Fi SSID" Yes I agree if my SSID wasn't hidden and broadcast then it works as you described, but that is not what I was asking about, or my scenario.

Well that's amazing then because both Avaya support and NTS Direct told me that I had to enable those two switches in order to connect to a non broadcast network, and well that proved true since without them enabled all I saw is the networks that are broadcast and no "add network" button.

Confirmed... I needed to enable these two switches in the 46xxspecials.txt file to be able to add and join a hidden SSID Wi-Fi network through the Phone UI. These settings are NOT maintainable via the Web Server, or anywhere in the phone UI. SET ENABLE_HIDDEN_WIFI 1 SET WLAN_HIDDEN 1

Have you personally done this exact process without having a 46xxspecials.txt enabling the "SET ENABLE_HIDDEN_WIFI 1" feature? Because I can tell you that this does not work this way. I've plugged it in via wired, gone into the admin menu and all you can do is search for broadcast Wi-Fi...