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Once again I am looking to you guys here to help me out. Off the bat I would like to thank you guys in advance. Always have gotten me going. This one is tuff. We have added voice recording to our nortel system and want to roll it out to our support group. First we need to tell folks that they...

Ok First problem worked great thank you. As for the second. The caller id info is coming over but only displays the name. Prior to pickup Is there a way to have it display the number instead, or the name. I can change this in TELCO FEATURES on the reception phone who has lines assigned. But on...

After reading all the posts of the past it seems like i should talk about Caller ID not working at all for the 16th time while my AA is set to 0. Anyhow... Here is my problem I have Caller ID working with AA (3 Rings BTW)... But when a call comes through since there are 3 rings it rings the...

I would like this to be done automatically. I was just referred by someone to a product called "nice" I want to look at other similair systems. Thanks again for all the feedback i greatly appreciate everyones input.

What im actually looking for and should have been more specific is to record all call on all or some extensions from a location other than the handset. from the phone closet would be great. For quality assurance in our sales and support departments. Thanks Eric

SP: 30NdG04 NAT

I am looking for a solution to record voice calls thats work with my nortel phone system. Any information would be great. Thanks Eric

I am trying to find Caller ID Trunk Cards for my nortel system. Though I am not sure what I am looking for. Im also not sure what I have. I have found a SYSID if that helps. What Im looking for is a part number or model number of some type. Also maybe even a place to purchase 6. Thank you in...

Thanks for the post. And we may end up doing so, but we would still like to own a device. Thanks

My company is moving into an old building with old ethernet already ran. We are trying not to pull new wire ie Phone and Ethernet. Not sure what CAT the wire is but we just do the basics here so Cat 6 is really not needed. Anyway before we do any construction i want to test the current runs in...

Does anyone have or can point me to some information on setting up the automated attendant. Im pretty new to this phone system stuff. Though I am pretty technical. Ive been looking around the system and found where the messages where but im not sure how to link the different incoming lines to...

You are the man. All fixed. Thanks so much. I look like the best damn Admin now. I work with SGI and Printers. If you have any questions for me. Thanks Eric

Thanks for the reply. So far you have been a great help. Though this time i couldnt find the show line access menu. So here is the answers to your questions. These sets are NORSTAR M7310. When other phones go off hook they display a phone number on the screen. As for the buttons. Its just the...

Thanks so much, It works great. How about this one. One of the Extensions i have to dial 9 to get out. Any Ideas.

I have a 3 phones in my office that refuse to send callers to VM. It will just ring and ring. Ive check as many settings as i know of and they seem to match the other extensions. Any assistance would be helpfull