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When setting up a SCN using a PRI do I enter all the DID numbers into the primary sites ICR where the PRI circuit has been installed and then point the destination to the extension number within the SCN network

We have been having trouble with our PC that runs VMP shutting down. waiting for IT to fix it. I set the failover to another extension for the main office in the event the VMP goes offline but the calls just ring when the auto attendant and VMP are down. I have the DID number DESTINATION set...

9.1 with analog lines. I have the 9 added to all lines and I see that the 9 has been added to incoming calls in the log but when I press the REDIAL, CONTACTS or CALL LOG and then select the name listed I do get a dial tone the number to be dialed is displayed but then the dial tone just stays...

We use the VMP for wake up calls at a small motel. Works just fine but since the time changes all wake up calls are 1 hour behind. Time and date are correct on IPO. Any suggestions. Does the VMP server on our PC update its own time seperate from the IPO?

Is there a code to use with the ARS or short code that whn an outside call is placed using with 10 or 11 digits the ARS know that the caller has completed dialing and immedialty calls out on the PRI instead of waiting the 4 second Dial Delay. For example: LOCL CALL 9+XXX-XXX-XXXX LONG DISTANCE...

Follow up. I deleted the entire cabinet using the RESET ( hold for 60 seconds ) button then reformatted the SD card and reloaded everything and it came up.

I tried to delete the entries as suggested but I still get the same error on monitor.

Hi again. I check with the IT guy and he said he never blocks MAC addresses. I also took the control unit and connected it to a simple network with a simple router 192.168.1.1 and I am still seeing the same SNOOZING error from monitor I did before. The old cabinet works just fine. Could it...

IPid10: Currently I have the following for SYSTEM>DNS: DNS SERVER IP ADDRESS: 8.8.8.8 BACK UP SERVER DNS IP ADDRESS: 8.8.4.4

Strangest thing happened that I have never had happen before. I had an IPO 500v2 9.1 that has a power supply that that was causing the cabinet to reboot often. I had a spare 9.1 cabinet available with a new power supply so I just moved the SD card over and everything came up just fine...

I noticed that the number of characters that can be displayed on the BM12 does not use the entire space provided on the display. For example I can enter about 15 characters what will show but anything longer will not be shown. However is looks like there is enough room for about 30 characters...

I though I read a while back that for a SCN I can use the UCM to provide a single source to provide MOH for all sites instead of having to use the external source and a separate device for each control unit. I have a site that wants to use a USB MOH to provide Promotion on Hold that they can...

Bone, yes I recall looking at Phybridge last year will do again. https://www.nvtphybridge.com/portfolio-item/nv-pl-024-048/

The 9.1 can not get a 3rd party license for an IP ATA and trying to avoid a charge from the telco for a single analog POTS line. Is there a an IP device for a remote off site location that would log into the IPO as an IP set but provide analog dial tone for an alarm?

Tim, thank you.

Thank you Tim for you kind and professional reply and the the historical information about the 66 block.

Its easy to say "OMG wire the building" this is a non profit very poor local community organization for children with Down Syndrome. If you would like to make a contribution to pay for the wiring of the building I am sure the retired folks who volunteer their will be happy to accept your...

Hello, can anyone suggest a wiring soloution to the following for a move to a new buildong: IPO 9.1 with 60 Endpoints and using 9608s. The current location had a network cabling for voice and data devices and POE switches so providing power to the 9608s was clean and easy with not plug in...

I have several other sites and use the same settings for setting up both system events. I use the same user name and password an all the same settings on 9.1 so I know the email address with google is working. I am getting this error regarding the DNS: SMTPServer is waiting on DNS server to...

If I enable the secondary dial tone for the PRI on site A I do get the second dial tone for site A just fine. However when site B or C tries to dial out using 9 vi LINE 17 & 28 they get a contagious second dial tone that does not stop until the complete number is dialed. At that point the call...