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I briefly considered doing just that, but we have about 70 other users that have coverage path 6 assigned to their numbers. I thought it would be easier to just make a custom Coverage Path, but it does sound like a waste of a path lol Niko Suave

ok I've created a custom coverage path that terminates to my custom hunt group that is set to ext 2. that sound like something a reasonable tech would do? lol Niko Suave

One of our users would like ext 1 to ring 6 times, then after 6 rings it transfers to ext 2. Does Avaya CM have this functionality? I can set ext 1 to Coverage Path 6 (for 6 rings) and I also see a "Hunt after coverage" button in the coverage path menu. If I build a custom coverage path can I...

This is going to be an odd issue to type out, but essentially when this user tries to log into her voicemail box at extension 73043, it will instead transfer her to the voicemail of 73554. It does not transfer to the voicemail box for 73554 to log in, but transfers as if she was calling the...

thanks Sean, the user had told me it used to preform this function, but I was unsure of it. I'm new to this role so I assumed it was something I was as-of-yet unfamiliar with. I have relayed instructions for accessing voicemail to the customer. I just hope she's understanding. In the meantime...

I was not aware there was an Aura forum! thanks, derfloh Niko Suave

Greetings tek-tips masters, I'm having an issue with sharing voicemails across bridged extensions in Avaya CM Aura 7.0. I have an extension; 75629 that one of our departments wants bridged to 4 other extensions in the area. No problem, I set them up so that when 75629 rings, they all ring. The...

Greetings tek-tips masters, I'm having an issue with sharing voicemails across bridged extensions in Avaya CM Aura 7.0. I have an extension; 75629 that one of our departments wants bridged to 4 other extensions in the area. No problem, I set them up so that when 75629 rings, they all ring. The...