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Helo, I have an IP Office 9.1 and we need to import about 300 users. We have the complete excel and also CSV files of their extesnion, last name, first name, email address and telephone number. I have tried to use the IMPORT function but it will only import other IPO files. Does anyone have a...

I remember reading something that said you can NOT use Mobility features with a PRI Legacy card.

I made some changes and now it says " EMPTY SIP Proxy Server List

Thanks. Yes IPO is the DHCP. I will check VPN on 9611 and also 46xxx setting

I have a 9611 handset that I am trying get to register onto a an active system with 9.0 software and active 9611 handsets. It is using the IPO as the server 192.168.42.1. I have tried to CLEAR the 9611 several times including resetting VALUES but it keeps coming up with "VPN Tunnell Failure"...

Hi Snoman, Set it up as you described but it keeps ringing at the set. Should I set the HGs as Sequential? Also There are several ACTION options for Groups such as Set HG Night, Set HG Enable/ Disable, etc.

Thank you both. I am going to try both Regarding using CF nd DND. I can not locate the DND Exceptions Internal. I see a an Exception list but we have 300 extensions. Do I need to list all of them or is their a global for internal? What if another user receives an external call and...

I have someone who wants external PRI calls to their DID number to be handled by the receptionist during during the day when they leave their desk. These are sales customers calling. They do not want to use voice mail and they would like staff internally to still be able to reach them but...

Has anyone else had the Manager grey out after several minutes of being idle and then locking up so that you have to open a brand new Manager? This is happening on Managers 9, 10, 11. I do not have the Idle Timer set. Is there another setting?

Never had this before. I have a site with 4 TRUE analog POTS lines, not SIP, and using 9508 sets. Using speaker phone after they dial 9 for an available line they hear a loud feedback squelch until the call is answered. This is happening on all 9508 sets. Could it be the card module? This is...

Ekster, thanks, I just ordered a few.

Does anyone have any positive or negative experience using the One X android mobile program?

Does anyone have a recommendation for the best most reliable USB drive to use when setting u a UCM

Does anyone know why the Manager when using SCN Discovery when merging drops all SCN sites requiring the program to be manually restarted. For example if I just bring up a single site I can merge over and over without having to discover again and again but when I have in this case an SCN with...

I am getting this strang3e error message when logging into Web Services to access the UCM so I can change configurations for the VMP. I am using 9.0. I looked around the threads but could not find the same problem. Ii use an older version of Firefox for I can get around the certificate...

I use to be able to see all the 9.1 SCN sites and their devices connected by lines showing at a glance if they ae online or off line. For some reason when I log into Manager I still get the option to select all SCN sites at once and the Manager Preference is set to SCN discovery but the...

Does anyone know of a source for 66 Block covers usually in orange that have the built in hinge. It is all one piece. I like using these better than the Siemens with the little hinges that span on the block cause they tend to break off and also break the little hinges on the cover itself...

Thanks. It is UCM 9.1

I have tried to use several different browsers but I get the same restriction message. This use to work awhile back. Does anyone have a solution? Thanks

I have set up wake up alarms and it work just fine on a UCM 9.1 except for a few things: 1. Some requests stick in the queue and show that they are schedule again for 7 days. 2. Unanswered calls will not retry after 60 seconds of ringing. Checked Outcalli9ng for retry schedule 3. If trying to...