thanks both - the out of service destination didn't seem to work so we added 102 to the fallback tab for that group, which seems to work...
useful to note re the time profile, critchey - do you mean that that when the time profile kicks in, it resets the button choice, or does it interfere with...
we have a hunt group set up on the incoming call route such that four extensions will ring initially, and then the call will go out to all extensions if unanswered.
we also have a voicemail set up on 102 and the incoming call route sends out of hours calls to that. all of the first hunt croup...
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