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  1. FionaCh

    Can Someone Explain How to Accomplish This - Adding Directory Entry, or Shrot Code, to send a pin?

    Hi All, Please forgive my ignorance here. I have a situation where I need to dial a number, then it prompts to enter a pin. I would like to set this up as a directory entry or a short code. So basically, it will call the number, pause, then send the PIN. I have not been able to get this to...
  2. FionaCh

    Line Group IDs

    Correct - PRI is Line 1, SIP is line 17. Line Groups references in PRI are 0, and in SIP it is group 10. I see nothing establishing Line groups. Are the group numbers just arbitrarily assigned in the PRI and SIP setup?
  3. FionaCh

    Line Group IDs

    Maybe I am misreading this. When I look at my lines, I see Line 1 and it is the PRI. All the channels under it show Incoming Group 0 and Outgoing Group 0...does this mean that any of my short codes, assigned Line Group 0, will come in/go out the PRI? My SIP shows Line Group 10. My POTS show...
  4. FionaCh

    Line Group IDs

    Hi All...novice here. I have inherited an IP Office and I am trying to figure it out. When I look at my system, I see what appears to be one Line group - Line (10) and in it are my PRI and SIP and a few POTs lines. However, when I look at my short codes, almost all of them show Line Group 0...

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