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:unsure: Sorry had to

are you using auto dst? are the tables updated through 2024?

mine updated np

Factory reset? If not it could be from the old phone owner. Could also be the way your site is setup. Pickup a cheap service contract, If your not familiar with Avaya you will need some help (if not now, later) since all the good info is gated.

Yes it is created upon request (like when you type what Swiney says above) then deleted. You can create your own and it will stay but not usual best practice.

If that hoes not work I would assume your unit does not have web access

smtp settings.. try recommended port SMTP server: mail.smtp2go.com SMTP port: 2525 (or 80, 25, 8025 or 587 if that doesn’t work). Username / Password: Turn on SMTP authentication and enter your account’s SMTP username and SMTP password. Note: TLS/SSL is optional. TLS is available on the same...

I mean give the networking info and can be more helpful? Networking brands? vpn protocol? An idea of the setup. Vlan info. The list goes on but need a place to start

From experience this is usually tied to the VPN or firewall. I feel for you these issues are hard to troubleshoot normally. If your not the network/it guy you may want to bring him in. Certain VPNs standards are less voip friendly.

You may want to consult a professional if you are asking where to buy a card. The cards have preloaded information in them and you can not just put one in and "program it". You need an Avaya tech/rep/partner to link those number to an Avaya license and from there you can purchase whatever...

Can they see the update server?

I am self taught (10 years of use) so excuse any ignorance in my answer but I use a SIP connection (modem and router looking thing, that is separate from my internet ONT). Provided by my local ISP for specific SIP phone system.

So I have a new employee and setup twinning as I would any other user. For some strange reason when I twin to his phone, his voicemail picks up the call immediately. When I call his cell phone (from the same Avaya system) it rings just fine. So weird as the phone should not see anything...

Hello and thank you for your help. I see so many versions of how to do this but many are older and no longer apply. I am on 11.1.3 and when when I go into my phones' history it shows the correct phone number but I can not call out because the needed prefix of 9 is not in the call history to...

Yea I have dozens of 9611g laying around. I just unsoldered and resoldered a speaker from that phone into the j179 and it works fine. The 9611g's speaker has a magnet built into the speaker and not glued to the back like the j179.

id offer more guidance but first check if allowed and possible from your provider (likely not) before you makethe same mistake as me and spend 1000s of hours to end at it not being possible

it works caller->ip office system calls cell phone on basically 3-way. there are ways around it but they are advanced and it has to be legal and allowed in your area and by your provider. it is called spoofing and illegal/frowned upon in many areas.

Anyone encounter this issue? I have had 2 J1xx series phones' speakerphone and ring stop working or working intermittently. I have opened the phones to find the speaker magnet fallen off the speaker. The glue is insufficient/failing. Wondering if this is a bigger issue then just my 2...

Yea this is terrible design. This is version 2 like someone else mentioned and thinking this makes it even worse. I enable the module and now I have a set of options in the menu now that I did not have before but still no real button latout. My main requirement is seing and selecting calls...

So I run an office with the newest ip office and j1xx and 96xx series phones. I am thinking of swapping to the Vantage line of phones. I bought a K155 to start experimenting but hit an immediate hurdle. The button layout does not work "user>buttton programming" from Avaya IP office manager...