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  1. AxisAutomation

    Internal Dialing Correct, Calling Through AA With Extension Swapped, Mailboxes Swapped

    Thank you all for the responses. I had gone through all the steps above except for one. Rebooting the system. We have an 8x24 system here, and I had read the reboot process which includes this line - Say a prayer and wait for it to hopefully come back up! I said my prayers and it come back up...
  2. AxisAutomation

    Internal Dialing Correct, Calling Through AA With Extension Swapped, Mailboxes Swapped

    Firebird and curlycord, Thanks for the responses. I have done *0 to confirm the extensions at the handsets and confirmed the ports. I have also gone back to the switchboard and unplugged each extension to make sure the correct handset goes to the correct terminal. Set relocation is currently...
  3. AxisAutomation

    Internal Dialing Correct, Calling Through AA With Extension Swapped, Mailboxes Swapped

    Hello everyone, I am having quite a time trying to figure out how to resolve this issue. I have two (2) extensions that are swapped somehow. The extensions in question are x228 and x254. When dialing internally, the correct extension rings. However, when dialing the extensions through the AA...

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