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Of course that makes sense after you said that. Thanks for the kick in the brain to get me thinking past one the dimensional menu structure.... [smile]

Any way to get TWO DIGIT MENUS in NuPoint? We currently have a department that has >10 people, and management wants that all on the same menu tree (i.e., press 1 for user 1... press 19 for user 19...) (YES I KNOW that makes for a long recording - that's an uphill battle with management I'm not...

Yup - I am aware, and understand the differences between the server and the apps - thanks for the info. My previous comment still applies - guess I approach things a little differently, trying to find out why this ONE FUNCTION does not work on the NuPoint APP. Moving on, unless someone else...

You bet - I did read the release notes. Just curious WHAT MiCollab has to do with this ONE VM function. Everything else is functioning properly. If it was a major incompatibility you'd think I'd be having more issues than I do now. Guess I like to dig a little deeper than the "it's not shown...

Sure it's old - but would not have suspected that this would cause an issue with NuPoint, since they're not related (correct me if I'm wrong!). We're just hitting the NuPoint line group to access VM box - where does MiCollab come into the picture? Having said that - YES - upgrading is on the...

The background: - NuPoint v18.0.0.49 (running on MiCollab 7.0.0.99/ Mitel Standard Linux 10.3.38 / OVA 7.0.0.95) - MiVoice Business Release level: 9.2 / Active software load: 9.2.0.59 / Platform: Industry Standard Server - Devices: 5360IP - Upgraded from MiVoice Business 7.2 to 9.2 using...