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@gwebster is there any solution or workaround?

Actually, I'd want to connect one extension to two Hard Phones.

@ @sizbut Thanks for your reply . As per as I understand , I can use the same extension but one is hard phone and one is soft phone , correct ?

Hello On avaya aura there is a option " Simultaneous devices" which allow you to associate one single extension to up 10 phones ( soft and Hard) . I'm wondering if there is something similaire in IP office . which means can I associate users with multiple HARD PHONE at the same time OR what...

Thank you all for your responses Appreciate that [thumbsup]

Hello mates I want to register an IP office on the GT platform, and I performed all of the processes outlined in the documentation, but I can't find the On-boarding xml file to submit to IP office. =============================================================================================...

Mate I found the solution Actually, the invite sent from SM to IX messaging was missing the history, so once I enabled "Support call history" on trunk group page 4, everything worked fine. Thank you [stpatrick2]

Please drop^your email. I'll collect the logs and send them to you Many thanks

I did everything as the book says. The problem persists, and the call cover is sent to my own mailbox (the calling party) rather than the called party's mailbox. I double-checked every setting! I'm still not sure where the problem is! Help please

Thank you very much, ZeroZeroOne, for this suggestion and the detailed explanations on how to route the incoming call to the appropriate destinations. I'll share the trick that I found to do this stuff with you . For incoming calls, I set the "DIGIT TREATMENT" to APSOTBTION in the trunk...

Many thanks @avayaguy23 [pc2]

Hi mate I'd like to thank you for these details.I'll double-check the settings. Could you please look at the second link? It is inaccessible. [2thumbsup]

Hi mate , Thank you for your reactivity . Fortunately, I find a way to to establish this scenario by configuring a DIOD trunk , DS1 board and multi frequency change multifrequency-signaling Page 1 of 4 MULTIFREQUENCY-SIGNALING-RELATED...

HI mate Thank you Sorry I forgot to mention that I have an E1-R2 line so the call flow will be as follow SM>CM>MG430>Far-end Service provider. Because I have an E1-R2 line, I am unable to configure the adaptation on session manager as well as the incoming call handling tables.

Hi all, Can we do the mapping of the extensions and DID on communication manager instead of Session manager . Thank you very much!!

HI I'm wondering if it's possible to do the adaptation on communication manager (extension to DID and DID ro extension) like we do in session manager. I have an E1-R2 line and have no idea how to configure it. Thanks.

Thank you for your reply again. I don't believe that is the cause of the problem, but I tried it and as expected, nothing changed. I'm still looking for a solution... I will proceed with other actions I will let you know if there is a new

The far end is the pstn provider . I'm not familiar with these type of configuration ,I used to use SIP trunks, but this customer is a little more particular. For info he has an IP office that is currently connected to the PSTN via an E1-R2 line. Do you have any ideas about the configuration...

Thank you for your recommendation , I will see if there is a documents could help me in Devconnect. About your question : I will connect Communication manager via G430 to E1 R2 line

Any suggestions Guys