It works very well with UFIP devices. but there was a bug that was fixed with V10R1 RMX HF14 (new AMO SBCSU):
AB-SBCSU:9041,OPTIDAT;
H500: AMO SBCSU GESTARTET
+------ SPEZIFISCHE GERAETEDATEN --------- UFIP --------9041---------------+
|...
Had a similar issue just recently: Check windows "Start > Settings > Privacy > Microphone". SoftOLA needs to be within the permitted apps (at the bottom).
Have a look at the CSTA manual.
OS4k CSTA and Phone Services
If you are a programmer you might be able to create a simple application that can do that for you.
There is also a csta programmers manual freely available.
If you use SIP trunks only, asterisk as a system in the middle might be the...
I know this problem quite well [thumbsdown]
Get latest AC-WIN (V2 R4.11.0) and try with CLA version mentioned in release notes. Do not install newer CLA nor latest AC-WIN hotfixes (R4.11.1/2/3) yet!
Check that your your lic file fits the product and mac adress (here 0011223344) of your machine...
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