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  1. pontim

    Certificate warning on 9641 phones

    It's about the IPO's identity certificate. I've already regenerated it but the phones retain the old cert and keep showing the warning.
  2. pontim

    Certificate warning on 9641 phones

    Hi everyone! Im getting a identity certificate warning in 9641 phones. I already renewed the certificate and the phones pick up the new one but i still get the warning about the old certificate. Is there a way to get rid of the old certificate that doesnt involve clearing the phones? there are...
  3. pontim

    Avaya Workplace on iOS stopped working through SBCE

    Hi Everyone, I've been dealing with a issue on the workplace app for iOS. I deployed a solution with an Ip Office Server Edition + Session Border Controller, and everything worked fine until around one or two weeks the users that have iOS stopped registering and have a certificate warning. The...
  4. pontim

    Avaya SBC delivering Certificate to j129 phones over port 443

    I've been trying to ge tthis to work but i have no possitive results. I'm using the replace URL fields but it does nothing. I can still get the cert and even 46xxsettings files are visible which i dont really think is safe either :/
  5. pontim

    Avaya SBC delivering Certificate to j129 phones over port 443

    The way i thought about doing it is loading up the cert via web management of the phone, once its on the local network i can supply the cert. That part would be solved, the issue is the auto provissioning of the cert, thats what i don't consider secure. I'll check your suggestions and let you...
  6. pontim

    Avaya SBC delivering Certificate to j129 phones over port 443

    Hi, I've been testing a scenario with j129 phones over tls. The phones are provisioning themselves with the Root CA certificate over port 443. For some reason the certificate is being downloaded automatically but i thought i had to upload the certificate first to be able to use port 443 and...
  7. pontim

    Teams Direct Routing Avaya SBCE

    Yes! i checked that one haha I pingued from the B1 interface to microsoft's FQDN and it resolves correctly the address... i dont get a reply because they must have ping disabled but it resolves the name correctly
  8. pontim

    Teams Direct Routing Avaya SBCE

    We've been working on it with the client but for some reason B1 interface is not receiving incoming traffic. My guess is theres some mistake in their firewall routes. I'll keep you posted on the progress. thx!
  9. pontim

    Teams Direct Routing Avaya SBCE

    I have both servers sendind options to each other.. when the IPO sends the options message it gets a server internal error message from the SBC and when the SBC sends the options message it gets a service unavailable repoly from the IPO. I checked the SIGMA scripts and they are created as the...
  10. pontim

    Teams Direct Routing Avaya SBCE

    hi derfloh Shouldn't the trunk be in service between the ASBCE and the IPO SE even without traffic that uses the sigma scripts?
  11. pontim

    Teams Direct Routing Avaya SBCE

    Hi! I've been integrating a MS Teams solution from a client through an ASBCE to use the PSTN resources from an IP Office SE solution. The problem i'm having is the next one..When i create an "MS Teams Line" to connect with the ASBCE as the manual states, i cant get it to be on service. The...
  12. pontim

    J100 phones lose all audio

    @Westi sorry i didn´t specify. It's on Ip Office. I'm trying to capture on the internal firewall or at least with a port mirroring to see if the packets go through or where are they stopping. The thing is, the phones act as if they are stuck but only on the audio part. You can use it, but it...
  13. pontim

    J100 phones lose all audio

    Hi, I started noticing in 2 diferent clients the same behaviour in J179 and J139 phones. They suddenly lose all audio, no buttons audio when dialing, no dial tone, no call audio. You can operate the phone as usual and calls connect but theres no audio. The only way to get it back is a phone...
  14. pontim

    Avaya IX Workplace Android not picking up custom config

    But in windows it applies the settings correctly. The problem is in android and iOS. In the newest version IX Workplace pulls the 46xxspecials file. The ones not working are android and ios as I said.
  15. pontim

    Avaya IX Workplace Android not picking up custom config

    Hi everyone! I'm having an issue with Workplace for android. I was able to set custom settings in the 46xxspecials.txt file for the windows app. But for some reason the android app is not picking up those custom parameters, but is picking the rest of the config present in the 46xxsettings.txt...
  16. pontim

    User Portal App server

    Do you have any idea if they changed the sysmonitor port as well? it's not connecting...
  17. pontim

    User Portal App server

    @Roberto_TE Thank you!! it worked! I searched the manual and there's no indication of such port... but it works. again... thanks!!
  18. pontim

    User Portal App server

    Before there used to be the self administration panel. Now they changed it to the user portal and the url is different: https://xxx.xxx.xxx.xxx/userportal/index.html
  19. pontim

    User Portal App server

    Hi, I'm installing a new solution consisting in an ip office 500v2 with an app server. When trying to open the user portal with the ip office address it opens perfectly. But to see the recordings the manual says i have to open the user portal with the app server address... By using the same url...
  20. pontim

    Pri Dual Licenses Server Edition

    Hi everyone. I've deployed a Server Edition solution with an expansion for the E1 digital trunks. Both systems point towards the main server Weblm to get their licenses. However, the expansion is missing the local licenses that are provided with the Pri Dual cards. I have 2 of them in the system...

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