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I was able to resolve the issue by setting the CPU IP address to 0.0.0.0 and setting the IP for the "VOIP IP Address" in the InVoip section using Easy Edit. I enabled Peer to Peer mode in case we decide to install more IP phones in the future. So it looks like there wasn't any settings causing...

I do know that SIP trunks require an additional card to be installed. From what I found online and what I've been told by sales reps, the hardware I have should work with the IP phone. I will try setting the IP address Sunday and let everyone know how it goes. I also got a reply from a seller...

NEC and the vendor I purchased the phone system from state that the CPU card supports 8 VOIP phones/channels. The VOIP Daughter Board only provides 16 additional VOIP channels from what the sales page suggests. I do not see any mentioning of DSP resources being added with the VOIPDB card, and I...

I will make that change in person on Sunday so that I can test the results myself (I usually make the changes remotely and have the staff test the phone). Just curious, why would the CPU IP Address need to be in a different subnet from the VOIP IP address? I am only using the built in CPU card...

I did find that link when first setting up the phone, but it seemed to contradict itself from how I read the article. It mentions in the top of the article that these instructions are for setting up the system using the CPU network card with the built in 8 IP phone capability. However later in...

Yes, in 10-12-09 I have an IP address of 192.168.0.136 set. In 84-26-01 I have 192.168.0.138 set. My phone IP address is 192.168.0.137. In 84-26-15 "IP address for browser phone communication" it is set to 0.0.0.0 - do I need to set this setting? In 10-12-09 "VOIP IP Address" it is also set...

I do know that I can't call an outside line. I press the CO1 button to dial an outside number, but then get a busy tone and the phone immediately displays (hang up). I will try calling voicemail and see if that works. I do not think any of our network gear has any SIP settings. Our managed...

Doing some googling it looks like other systems (not NEC) have had issues with the Codecs. After changing codecs they had some success, so I will try using a codec that uses less bandwidth and see if that helps anything.

I only have 1 IP phone unfortunately, the rest are digital phones that connect to the SL2100

I disabled Peer to Peer mode, but that didn't seem to resolve the issue. From what I could see from googling peer to peer mode, it looks like that setting is only useful for 2 phones internally trying to call each other directly (bypassing the PBX system).

I have attached a copy of my PC Pro settings. Hopefully that will assist as wellhttps://files.engineering.com/getfile.aspx?folder=d0fa769c-dc66-4d96-9de9-0698ecf0d88b&file=FBC_Phone_Backup.sl2

I completely reset the IP phone, then set it up using the instructions from https://midwesttechnology.uservoice.com/knowledgebase/articles/1908277-configuring-a-voip-phone-using-automatic-registrat . I am still seeing the same issue.

I tried doing some additional troubleshooting and it look like internal calls are also not answering correctly on this phone either. The phone will ring if an extension calls this phone, or the extension we are calling will ring, but when we try to pickup the call (on either side) it displays...

I moved the phone into our main building and connected it directly to our POE switch that our SL2100 CPU card is connected to, but it still functions the same way. If I try to pickup a call on CO1 or CO2 (our only trunks), the phone displays "Hang up" on the bottom left corner of the screen and...

It is one of the black phones. I did setup the IP address of the phone and entered the IP address of the SL2100 CPU card. The phone restarted and showed an extension number, and was able to call internally, so I figured that was all was needed to get it setup. Just wanted to put that out there...

Also, not sure if this helps, but here is screen shots of my 15-05: IP Phone Basic Setup settings in PC Pro. I never set a password for the phone to use to authenticate on the phone or SL2100 system. I assumed this wasn't an issue since the phone connected to the SL2100 and has internal calling?

Thank you for the response. I tried contacting the company we purchased the phone from, and NEC, but so far no help has been given from them. Unfortunately, I am unable to access the file you attached. I click the link, then click the document name on the external site, but a new page opens with...

I just installed an NEC SL2100 phone system at my church. We got the ' 12 button digital quick start kit' bundle (https://www.thetelecomspot.com/nec-sl2100-12-button-digital-quick-start-kit-nec-be117449.html) that included 4 of the digital phones (NEC-BE117451), then I purchased a VOIP phone...