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  1. RoyDDD

    Call Reporting Software

    i heard from a colleague that i can use ACR for basic CDR. dont need to report per agent or traffic. he said to get the base ACR license and forego the agent licenses. is this accurate?
  2. RoyDDD

    Workplace via ASBCE no video

    a lot of SBCE posts lately. might as well join in. Workplace users via SBCE only has a black screen when calling video to other workplace users. others features are working like audio. dont think it something that is being blocked by the firewall since this is working prior to insertion of the...
  3. RoyDDD

    ASBCE Certificate

    thank you Bucky101. yeah i agree documentation is not updated with each release. got it to connect via SBC now alhtough a few minor issues still. thank you again
  4. RoyDDD

    ASBCE Certificate

    been reading some of the threads for SBCE and it were a lot of help. we have an IPO 11.0 with primary and secondary servers. workplace is already working via NAT but now we want to use SBCE. on the the link below, we are already on page 11 step 3.7.6 on the link below but we're encountering...

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