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  1. Kathy L

    Micros 3700 Issue with Order types

    I have now created a bunch of new order types for skip, door dash etc. 2 out of my 5 are working great but for some reason when I choose any of the the other 3 and ring in an item it is automaticallly changing my fries to mashed and my drink to milk in my combo meals. Anyone ever seen this...
  2. Kathy L

    Upsells in Micros 3700

    Good Afternoon, Can I please have your advice / input on something? I have a touchscreen that has items at a reduced cost (upsells) and I have made it so that it is a little more difficult to access to keep CSR from abusing it. EG CSR rings in a menu item then when they go to the pay...
  3. Kathy L

    Micros 3700 Enabling Use of price tiers 2 thru 10

    I don't think my upload worked with all my images. https://files.engineering.com/getfile.aspx?folder=48470972-80da-42a9-b7a9-bc1f4945da47&file=Macros.jpg
  4. Kathy L

    Micros 3700 Enabling Use of price tiers 2 thru 10

    This is getting to be a convoluted problem. I created a Macro to be used for Delivery Aggregator orders. When you click this button I want it to pull prices from 2 through 10. Actually price 10 is the new price level I am putting the prices in. When I have this turned on and use my regular...
  5. Kathy L

    Micros 3700 Enabling Use of price tiers 2 thru 10

    Thank you so much for replying - yes I do have a price in the combo group. I have a price in Price 1 for the regular price and one in price 10 for my aggregator price. I think it has something to do with my menu item classes - possibly? Make sense? I just dont know how to fix it.
  6. Kathy L

    Micros 3700 Enabling Use of price tiers 2 thru 10

    I need to be able to go back and forth between menu level pricing so for regular orders they would use menu levels 1-4 depending on size. Then I have set a macro up that tells it to use a different menu level. This is for our aggregator orders. So they click this button and it uses the correct...
  7. Kathy L

    Micros 3700 Enabling Use of price tiers 2 thru 10

    Hello Geniuses! I need some help and if you guys can't help me no one can. I am programing a delivery button when chosen will choose a price in price 10 instead of 1. I have this working for menu items and combos but my upsells in the combo groups are not working. It is not using price 10...
  8. Kathy L

    How do I create a menu Price override button

    For my Open Retail I do not have preset prices choosen it is blank. I don't care if its a menu item override or an open retail - I just need to be able to change a couple prices in store temporarily. I cannot get either button to work.
  9. Kathy L

    How do I create a menu Price override button

    Are these the only settings?
  10. Kathy L

    How do I create a menu Price override button

    Yes I have done that...is there something I am supposed to subscribe for this to work...working off an em server.
  11. Kathy L

    How do I create a menu Price override button

    I have gone under function transaction and set the function to menu item price override but it is giving me an error. "Not Allowed with Selected Detail" Please help.
  12. Kathy L

    Information on Micros 3700 Security

    Hey thanks for such a quick response on this I can't thank you enough. #1 - ok #2 - other than the journal what report would I pull or ask to have pulled? #3 - Our store managers do not do any menu maintenace- I do it all from a server and rollout to the stores. Can you tell me besides that...
  13. Kathy L

    Information on Micros 3700 Security

    Can anyone provide me some information on Micros 3700 security please? We believe we have employees manipulating sales and stealing. 1. Is there a log that shows what anyone does when they are logged into POS Configurator? If so can you tell me where and what its called? 2. Is there a way...
  14. Kathy L

    Creating an *.JSON file from an EM server

    Great thanks so much!
  15. Kathy L

    Creating an *.JSON file from an EM server

    I can do an export of my data to an *.csv file but I need to provide a third party with an *.JSON file. We are trying to do integration with an aggregator for our stores. Can anyone tell me how I can get a JSON file from my server? Thanks so much!
  16. Kathy L

    Adding 5% to a bill automatically for Aggregators - Micros 3700

    Oh My Word - Thank you so so so so much! This was so helpful and exactly what I needed. I can't thank you enough!
  17. Kathy L

    Adding 5% to a bill automatically for Aggregators - Micros 3700

    What I am trying to accomplish is we have one set of prices for our items but a 5% increase on prices for aggregators (skip the dishes, etc) I need a way to charge that extra 5% on each order when its a skip order without having to maintain duplicate menus.
  18. Kathy L

    Adding 5% to a bill automatically for Aggregators - Micros 3700

    Do you happen to have any instructions or documentation on applying a service charge and how to create it? BTW thanks so much for answering my post.
  19. Kathy L

    Adding 5% to a bill automatically for Aggregators - Micros 3700

    I am programming on an EM server for a 115 stores. I need to be able to hit a button that adds 5% to the bill if it is an aggregator order. I need this to apply automatically and show up on the receipt as such. No idea how to do this. Can someone please help me? Thanks so so much!

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