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  1. cdvernon

    9408 digital phone used for Agent

    We are running a CM 8.1 G450 with EAS enabled. No CMS attached at the moment. I have setup login, logout, auto-in and Aux-work buttons setup on a 9408 Avaya phone. The auto-in button works but does not stay lit. Other phones stay lit and I am not sure if I have missed a setting or if this is...
  2. cdvernon

    System Manager - Communications Manger - Call Center - Announcements

    Thanks Kyle555, This is on a CM 6.3.x version, I haven't tried it on our version 8.x, will try that next. System Manager 8.1.2.0
  3. cdvernon

    System Manager - Communications Manger - Call Center - Announcements

    While working with Announcements and you use the "More Actions" and choose backup all. Waiting a few minutes i can go back to the more actions and select download. of the 20 or so announcements if will only backup 9 or so of the .wav files. ignoring the rest. and it seems random on which...

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